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- Tasks: Maximise subscriber value and reduce churn through personalised marketing campaigns.
- Company: Join The Observer, a leader in progressive journalism.
- Benefits: Enjoy 30 days holiday, private healthcare, and more perks.
- Other info: Be part of a diverse team in a hybrid work environment.
- Why this job: Make a real impact on subscriber engagement with innovative strategies.
- Qualifications: 5+ years in retention marketing and strong data analysis skills.
The predicted salary is between 45000 - 55000 £ per year.
The Observer is looking for a CRM Manager to maximize subscriber lifetime value and reduce churn through personalized marketing strategies. This hybrid role involves crafting campaigns that enhance engagement with our journalism, utilizing tools like Dotdigital for multi-channel strategies.
A strong background in retention marketing with at least 5 years of experience and proficiency in data analysis is required.
The position offers 30 days of holiday, private healthcare, and other benefits. Join a diverse team at The Observer, committed to progressive journalism.
Lifecycle CRM Manager – Hybrid Subscriptions in London employer: The Observer, company
Contact Detail:
The Observer, company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifecycle CRM Manager – Hybrid Subscriptions in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past CRM campaigns and data analysis successes. This will help you stand out and demonstrate your expertise in retention marketing.
✨Tip Number 3
Prepare for interviews by researching The Observer’s current strategies and challenges. Bring ideas to the table on how you can enhance subscriber engagement and reduce churn – it’ll show you’re proactive and passionate about the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our diverse team at The Observer.
We think you need these skills to ace Lifecycle CRM Manager – Hybrid Subscriptions in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retention marketing and data analysis. We want to see how your skills align with maximising subscriber lifetime value, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about journalism and how your personalised marketing strategies can reduce churn. Let us know what makes you the perfect fit for our team.
Showcase Your Campaign Successes: When detailing your past roles, focus on specific campaigns you've crafted that enhanced engagement. We love numbers, so include metrics that demonstrate your impact on subscriber retention and overall success!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at The Observer, company
✨Know Your CRM Tools
Familiarise yourself with Dotdigital and any other CRM tools mentioned in the job description. Be ready to discuss how you've used these tools in past roles to drive subscriber engagement and retention.
✨Showcase Your Data Skills
Prepare examples of how you've analysed data to inform your marketing strategies. Highlight specific metrics you've improved, such as churn rates or subscriber lifetime value, to demonstrate your impact.
✨Craft a Personalised Campaign
Think of a campaign idea that could enhance engagement with The Observer's journalism. Be ready to present this during the interview, focusing on how it aligns with their goals and your experience in retention marketing.
✨Emphasise Team Collaboration
Since this role is part of a diverse team, be prepared to discuss how you’ve successfully collaborated with others in previous positions. Share examples that highlight your ability to work cross-functionally and contribute to a positive team dynamic.