At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join Nicholson’s pubs, a friendly and experienced team in hospitality.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days holiday, high-street discounts, and free shares!
- Why this job: Make lasting memories while leading a passionate team in a vibrant environment.
- Qualifications: Great service attitude and leadership skills.
The predicted salary is between 25000 - 30000 € per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Shift Supervisor at The Observatory, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares.
- Free employee helpline – to support you with whatever life throws at you.
WHAT WILL I BE DOING?
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor employer: The Observatory
At The Observatory, part of Mitchells & Butlers, we pride ourselves on being an excellent employer that values flexibility, camaraderie, and personal growth. With a vibrant work culture that encourages fun and teamwork, our Shift Supervisors enjoy competitive benefits including generous discounts, financial support tools, and opportunities for career advancement in the hospitality industry. Join us in delivering exceptional British hospitality while building lifelong friendships in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Nicholson’s pubs and their values. This will help you connect with the team and show that you’re genuinely interested in being part of their friendly bunch.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Think about examples from your past experiences where you've provided great service or trained others, and be ready to share those stories.
✨Tip Number 3
Be yourself! The job description mentions they want someone with character, so don’t be afraid to let your personality shine through during the application process. Authenticity goes a long way in making a lasting impression.
✨Tip Number 4
Apply through our website! It’s quick and easy, taking just 2 minutes to complete the form. Plus, it shows you’re tech-savvy and ready to embrace the mobile-friendly approach we’ve set up.
We think you need these skills to ace Shift Supervisor
Some tips for your application 🫡
Keep it Simple:No need to overthink it! Our application form is designed to be quick and easy, so just be yourself and answer the questions honestly. We want to get to know the real you!
Show Your Personality:We love character at StudySmarter! Don’t be afraid to let your personality shine through in your answers. Whether it’s your passion for great service or your love for hospitality, we want to hear about it!
Highlight Your Experience:Even though you don’t need a CV, make sure to mention any relevant experience you have in hospitality or team leadership. It helps us understand how you can contribute to our friendly bunch!
Apply Through Our Website:Remember, the best way to apply is through our website. It’s super user-friendly and ensures your application gets to us quickly. We can’t wait to hear from you!
How to prepare for a job interview at The Observatory
✨Know the Company
Before your interview, take some time to research The Observatory and Nicholson’s pubs. Understand their values, history, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Show Your Passion for Service
As a Shift Supervisor, your love for great service is crucial. Be ready to share specific examples of how you've provided excellent customer service in the past. Highlight any experiences where you’ve gone above and beyond to ensure guests have a memorable time.
✨Demonstrate Leadership Skills
Since you'll be leading a team, it’s important to showcase your leadership abilities. Prepare to discuss your approach to training and motivating staff. Think of instances where you’ve successfully led a team or resolved conflicts, as these stories will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to inquire about team dynamics, training opportunities, or how they celebrate successes within the team. It’s a great way to engage and leave a lasting impression.
