At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join Nicholson’s pubs, a friendly and experienced hospitality team.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days holiday, high-street discounts, and free shares!
- Why this job: Make a real impact in hospitality while having fun and building friendships.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 25000 - 30000 € per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Shift Supervisor at The Observatory, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares.
- Free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor employer: The Observatory
At Nicholson’s pubs, we pride ourselves on being a fantastic employer that values its team members and fosters a vibrant work culture. As a Shift Supervisor, you'll enjoy flexible shifts, generous discounts across our brands, and opportunities for personal growth within a supportive environment. With nearly 150 years of experience in delivering exceptional British hospitality, we ensure that every day is filled with fun, camaraderie, and the chance to make lasting friendships while serving our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Shift Supervisor.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends to boost your confidence and show off your warm personality.
✨Tip Number 3
Be ready to share your passion for service! Think of examples from your past experiences where you've gone above and beyond for customers or helped train others. This will show that you’re the perfect fit for the role.
✨Tip Number 4
Apply through our website! It’s super quick and easy, and we love seeing applications come directly from enthusiastic candidates like you. Don’t miss out on the chance to join our friendly bunch!
We think you need these skills to ace Shift Supervisor
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and share what makes you a great fit for the Shift Supervisor role.
Show Your Personality:We love character as much as our pubs do! Let your unique personality shine through in your answers. We want to know what makes you tick and how you can bring that warmth to our guests.
Highlight Your Experience:Even though you don’t need a CV, make sure to mention any relevant experience you have in hospitality or team leadership. It helps us see how you can lead our team and keep our guests coming back for more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to get your application and for you to join our friendly bunch at Nicholson’s pubs.
How to prepare for a job interview at The Observatory
✨Know the Company
Before your interview, take some time to research The Observatory and Nicholson’s pubs. Understand their values, history, and what makes them unique in the hospitality industry. This will help you connect your answers to their mission and show that you're genuinely interested.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully led a team or trained others. Highlight your ability to motivate and support your colleagues, as this is key to the role.
✨Emphasise Customer Service
Great service is at the heart of this job. Be ready to discuss your approach to customer service and share specific instances where you've gone above and beyond for guests. This will demonstrate your passion for creating a welcoming environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they maintain high standards of cleanliness and safety. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
