At a Glance
- Tasks: Oversee security operations and manage the Control Centre team in a vibrant entertainment venue.
- Company: Leading entertainment venue in London with a focus on safety and customer service.
- Benefits: Full-time position with competitive pay and opportunities for career advancement.
- Why this job: Join a dynamic team ensuring safety at exciting events while honing your skills.
- Qualifications: SIA CCTV Operator licence and strong customer service skills required.
- Other info: Shift work includes nights and weekends; perfect for those seeking flexible hours.
The predicted salary is between 36000 - 60000 £ per year.
A leading entertainment venue in London seeks a Senior Control Room Operator to enhance security services. In this role, you will ensure compliance with health and safety standards while managing the Security Operations Control Centre team.
Candidates should hold an SIA CCTV Operator licence and possess strong customer service skills. This full-time position requires a calm demeanor under pressure and proficiency in Microsoft 365 tools. Shift work, including nights and weekends, is required.
Senior Control Room Operator - Night/Weekend Security employer: The O2
Contact Detail:
The O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Control Room Operator - Night/Weekend Security
✨Tip Number 1
Network like a pro! Reach out to folks in the security industry, especially those who work in entertainment venues. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of health and safety standards. We want you to show that you’re not just a great operator but also someone who takes compliance seriously.
✨Tip Number 3
Show off your customer service skills during interviews! Think of examples where you’ve handled tough situations calmly. This will highlight your ability to manage pressure, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Control Room Operator - Night/Weekend Security
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your SIA CCTV Operator licence and any relevant experience in security operations. We want to see how your skills align with the role, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific position. Mention your experience with Microsoft 365 tools and how you’ve handled pressure in past roles – it’ll make you stand out to us!
Be Professional Yet Personable: While we appreciate professionalism, we also value strong customer service skills. Share examples of how you've successfully interacted with customers or managed difficult situations in your application.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The O2
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Senior Control Room Operator. Brush up on health and safety standards, as well as the specific security protocols relevant to entertainment venues. This will show that you’re serious about the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since strong customer service skills are essential for this position, prepare examples from your past experiences where you’ve successfully handled difficult situations or provided excellent service. This will demonstrate your ability to maintain a calm demeanour under pressure.
✨Get Comfortable with Microsoft 365
Proficiency in Microsoft 365 tools is a must, so make sure you can confidently discuss how you’ve used these tools in previous roles. Whether it’s managing schedules or reporting incidents, being able to articulate your experience will give you an edge.
✨Prepare for Shift Work Questions
Since this role involves nights and weekends, be ready to discuss your availability and how you manage work-life balance. Employers appreciate candidates who are upfront about their commitment to shift work and can handle the demands that come with it.