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- Tasks: Ensure guest satisfaction and safety during events with exceptional service.
- Company: Renowned entertainment venue in London with a passionate team.
- Benefits: Flexible hours, part-time work, and the chance to create unforgettable experiences.
- Why this job: Join a vibrant team and make every event memorable for guests.
- Qualifications: Valid SIA Licence and customer-facing experience required.
- Other info: Shifts are scheduled in advance, mainly evenings and weekends.
The predicted salary is between 13 - 16 £ per hour.
A renowned entertainment venue in London is looking for part-time Guest Experience Assistants. This role involves ensuring guest satisfaction and safety during events by providing exceptional service, addressing queries, and handling ticketing issues.
Candidates must possess a valid SIA Licence and have customer-facing experience. The position requires flexibility in working hours, predominantly evenings and weekends, with shifts scheduled in advance.
Join a passionate team dedicated to creating unforgettable experiences!
Guest Experience Assistant (SIA Licensed) – Evenings & Weekends employer: The O2
Contact Detail:
The O2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Assistant (SIA Licensed) – Evenings & Weekends
✨Tip Number 1
Network like a pro! Reach out to friends or acquaintances who work in the entertainment industry. They might have insider info on openings or even put in a good word for you.
✨Tip Number 2
Show your passion for guest experience! When you get the chance to chat with potential employers, share your enthusiasm for creating unforgettable moments for guests. It’ll set you apart from the crowd.
✨Tip Number 3
Be flexible and ready to adapt! Since this role involves evenings and weekends, highlight your availability during those times. Employers love candidates who can fit into their schedule easily.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you’re serious about joining our passionate team!
We think you need these skills to ace Guest Experience Assistant (SIA Licensed) – Evenings & Weekends
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous customer-facing experience in your application. We want to see how you've gone above and beyond to ensure guest satisfaction, especially in busy environments like events.
Flexibility is Key: Since this role involves evenings and weekends, let us know about your availability. If you can be flexible with your hours, it’ll definitely work in your favour!
SIA Licence Matters: Don’t forget to mention your valid SIA Licence in your application. It’s a must-have for this role, so make it stand out right at the beginning of your cover letter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The O2
✨Know Your Stuff
Make sure you understand the role of a Guest Experience Assistant inside out. Familiarise yourself with the venue, its events, and the kind of guest interactions you might encounter. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Think about situations where you resolved issues or made someone's experience memorable. This is key for a role focused on guest satisfaction!
✨Flexibility is Key
Since the job requires working evenings and weekends, be ready to discuss your availability. Highlight your willingness to adapt to different shifts and how you manage your time effectively. This shows you're committed and ready to jump in when needed.
✨Dress the Part
Even though it's an informal setting, first impressions matter! Dress smartly and appropriately for the interview. It reflects your professionalism and respect for the role, which is crucial in a customer-facing position.
