HR Employee Experience Support

HR Employee Experience Support

Full-Time 29000 - 32000 £ / year (est.) No working from home possible
The NWH group

At a Glance

  • Tasks: Support and enhance employee experience across the NWH Group.
  • Company: Join a leading recycling and waste management business committed to sustainability.
  • Benefits: Competitive salary, car allowance, weekly pay, and employee benefits scheme.
  • Other info: Dynamic role with travel opportunities and a commitment to diversity.
  • Why this job: Make a real impact on workplace culture and employee engagement.
  • Qualifications: Experience in HR or employee relations, strong communication skills.

The predicted salary is between 29000 - 32000 £ per year.

Salary: £29,000-£32,000 per annum depending on experience + £6,000 car allowance

Location: Edinburgh-based, with travel may be required across all NWH Group locations.

At The NWH Group, we are committed to creating a positive and engaging workplace where our people feel supported, valued and connected to the business. Due to continued growth, we are now looking for an Employee Experience Support to join our HR services. This role will focus on supporting and improving the employee experience across the business. Working closely with employees, drivers, operational teams and managers, you will play a key role in building positive working relationships, supporting employee engagement and helping to create a strong workplace culture across all NWH Group sites. This is a varied, hands-on role where no two days are the same. You will be required to travel to sites across Scotland and the North East of England, acting as a visible and approachable support for employees throughout the business.

Job Activities

  • Acting as a key point of contact for employees across the business
  • Supporting positive employee relations and engagement initiatives
  • Building strong relationships with drivers, operational staff and office teams
  • Supporting managers with employee concerns and people related matters
  • Assisting with investigations, welfare support and employee meetings
  • Supporting onboarding and maintaining regular contact with new starters
  • Helping identify trends and areas for improvement within employee experience
  • Promoting company values, policies and procedures across all sites
  • Supporting appraisals, feedback meetings and employee development conversations
  • Supporting wellbeing and learning initiatives throughout the business
  • Occasionally travel between NWH Group locations to provide face to face support

Knowledge and Skills Required

  • Previous experience within HR, Employee Relations or Employee Engagement would be advantageous
  • Excellent communication and interpersonal skills
  • Strong organisation and problem-solving abilities
  • A professional and confidential approach
  • Ability to work independently and use initiative
  • A good understanding of UK Employment Law
  • Full UK driving licence
  • Willingness to travel regularly to all company sites
  • Previous experience within transport, logistics or operational environments would be beneficial
  • CIPD qualification or working towards CIPD would be advantageous

What We Offer:

  • Weekly pay with a competitive salary
  • Company car provided or £500 per month car allowance
  • Employee Benefit Scheme
  • Be part of a company committed to safety, sustainability, and supporting its people

Who Are We?

The NWH Group is one of the UK’s leading recycling and waste management businesses with a mission to change our industry for the benefit of the planet. As a progressive, second-generation family business, we provide essential waste management services to the industrial, commercial, and construction industries. Our team of over 350 employees operates across ten sites in Scotland and North East England.

Come as You Are

The NWH Group is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. All employees are covered by this policy, and it applies to all areas of employment including recruitment, selection, training, deployment, career development, and promotion. These areas are monitored, and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent exists.

How to Apply

If you are interested in this opportunity and meet the requirements, please submit your application by emailing or.

HR Employee Experience Support employer: The NWH group

At The NWH Group, we pride ourselves on fostering a supportive and engaging workplace culture that prioritises employee wellbeing and development. With competitive salaries, a generous car allowance, and a commitment to sustainability, we offer our employees the chance to make a meaningful impact while enjoying diverse growth opportunities across our locations in Edinburgh and beyond. Join us in shaping a positive employee experience and be part of a family-run business that values every individual.

The NWH group

Contact Details:

The NWH group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land HR Employee Experience Support

Tip Number 1

Network like a pro! Reach out to current employees at The NWH Group on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.

Tip Number 2

Prepare for the interview by researching the company culture and values. Show us how you align with our mission to create a positive workplace. Bring examples of how you've supported employee engagement in the past!

Tip Number 3

Be ready to showcase your problem-solving skills. Think of specific situations where you’ve tackled employee concerns or improved experiences. We love seeing candidates who can think on their feet!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at The NWH Group.

We think you need these skills to ace HR Employee Experience Support

HR Experience
Employee Relations
Employee Engagement
Communication Skills
Interpersonal Skills
Organisation Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the HR Employee Experience Support role. Highlight any previous HR or employee engagement experience, and don’t forget to mention your communication skills!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving employee experiences and how you can contribute to our positive workplace culture at NWH Group.

Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and come up with creative solutions!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!

How to prepare for a job interview at The NWH group

Know the Company Inside Out

Before your interview, take some time to research The NWH Group. Understand their mission, values, and recent developments in the recycling and waste management sector. This will not only show your genuine interest but also help you align your answers with their goals.

Showcase Your People Skills

As an HR Employee Experience Support, your ability to build relationships is key. Prepare examples of how you've successfully engaged with employees or resolved conflicts in the past. Highlight your communication skills and your approach to fostering a positive workplace culture.

Be Ready for Scenario Questions

Expect questions that assess your problem-solving abilities and how you handle employee concerns. Think of specific scenarios where you had to support someone or improve employee engagement. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Demonstrate Your Initiative

This role requires a proactive approach, so be prepared to discuss how you've taken initiative in previous roles. Whether it’s identifying trends in employee feedback or suggesting new wellbeing initiatives, showing that you can think ahead will impress your interviewers.