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For Companies At a Glance
- Tasks: Engage with customers, ensuring a smooth onboarding experience and driving new business opportunities.
- Company: Join NWH Group, a family-owned leader in recycling and waste management.
- Benefits: Competitive salary, weekly pay, full training, and career progression opportunities.
- Why this job: Be part of a mission-driven team changing the waste industry for the better.
- Qualifications: Strong sales and customer service skills, with experience in a customer-facing role.
- Other info: Dynamic work environment focused on safety, sustainability, and employee support.
The predicted salary is between 24000 - 28000 £ per year.
We are looking for a motivated and detail-focused Customer Acquisition Executive to join our growing Customer Acquisition Team. This is an exciting opportunity to be part of a fast-paced and forward-thinking team, dedicated to providing new customers with a seamless experience from first enquiry through to onboarding.
At NWH, we are on a mission to change the way people think about waste. We are a family-owned business with strong values, where our people are at the heart of everything we do.
What You’ll Be Doing
- Handle all inbound sales enquiries from a wide range of customers, each with bespoke requirements.
- Ensure customers receive exceptional service and a smooth onboarding journey.
- Work closely with the Marketing and Sales functions to drive new business opportunities.
- Take responsibility for delivering against Customer Acquisition Team KPIs.
- Use technology and CRM tools to drive efficiency and manage customer communications.
- Support team development by sharing knowledge and contributing to training initiatives.
What We’re Looking For
- Proven experience in a customer-facing or sales-focused role.
- Exceptional organisational skills and a positive, proactive attitude.
- Confidence in using Microsoft Office 365 (experience with Dynamics CRM is advantageous).
- At least 2 years’ experience in a leadership or supervisory position (desirable).
- Previous experience in the Waste and Recycling industry (desirable).
What We Offer:
- Weekly pay with a competitive salary plus OTE.
- Full training and development provided.
- Career progression opportunities within the business.
- Employee Benefit Scheme.
- Be part of a company committed to safety, sustainability, and supporting its people.
The NWH Group is one of the UK’s leading recycling and waste management businesses with a mission to change our industry for the benefit of the planet. As a progressive, second-generation family business, we provide essential waste management services to the industrial, commercial, and construction industries. Our team of over 350 employees operates across ten sites in Scotland and North East England.
Come as You Are.
Customer Acquisition Executive in Dalkeith employer: The NWH group
Contact Detail:
The NWH group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Acquisition Executive in Dalkeith
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently explain why you're the perfect fit for the Customer Acquisition Executive role. Keep it concise and engaging!
✨Tip Number 3
Show off your skills! If you have experience with CRM tools or Microsoft Office 365, be ready to discuss how you've used them to drive results in previous roles. Real-life examples can really make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at NWH Group. Let's change the waste industry together!
We think you need these skills to ace Customer Acquisition Executive in Dalkeith
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Acquisition Executive role. Highlight your sales experience and customer service skills, as these are key for us. Use specific examples that show how you've excelled in similar positions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer acquisition and why you want to join our team at NWH. Be sure to mention any relevant experience in the waste and recycling industry if you have it.
Showcase Your Organisational Skills: We love a candidate who can keep things organised! In your application, mention any tools or methods you use to stay on top of tasks. If you’ve used CRM systems like Dynamics, definitely highlight that!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our family-owned business.
How to prepare for a job interview at The NWH group
✨Know the Company Inside Out
Before your interview, take some time to research The NWH Group. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Acquisition Executive, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you handled challenges and ensured a smooth onboarding process.
✨Familiarise Yourself with CRM Tools
Since the role involves using technology and CRM tools, brush up on your skills with Microsoft Office 365 and any experience you have with Dynamics CRM. Be ready to discuss how you've used these tools to improve efficiency in previous roles.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, KPIs, and opportunities for career progression within The NWH Group. This shows that you're not just interested in the job, but also in how you can grow with the company.
