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- Tasks: Provide essential admin support to our Customer Enquiries and Complaints Team.
- Company: Join The Nursing and Midwifery Council, a key regulator in healthcare.
- Benefits: Competitive pay, supportive environment, and opportunities for growth.
- Why this job: Make a real difference in healthcare by supporting nursing and midwifery professionals.
- Qualifications: Experience in admin roles, strong communication, and IT skills required.
- Other info: Dynamic team atmosphere with a focus on collaboration and results.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Team Administrator role at The Nursing and Midwifery Council.
The Nursing and Midwifery Council is the independent regulator of more than 758,000 nursing and midwifery professionals. Our core role is to regulate by promoting high education and professional standards for nurses and midwives across the UK, and nursing associates in England. We maintain the register of professionals eligible to practise and investigate concerns about nurses, midwives and nursing associates, affecting less than one percent of professionals each year.
To regulate well, we support our professions and the public by creating resources and guidance that are useful throughout people’s careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations and increase our visibility so people feel engaged and empowered to shape our work. Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making.
Your role and impact:
The Team Administrator post is a key role within our Customer Enquiries and Complaints Team. The post holder will provide administrative support to facilitate the smooth running and high performance of the Customer Enquiries and Complaints function.
What you’ll bring:
- Experience of managing office systems
- Ability to work under pressure in a challenging and changing environment
- Excellent verbal and written communication skills
- Excellent IT skills – Outlook, PowerPoint, Excel, Project, Word and databases
- A good team player
Behaviours:
- Communicating with impact
- Compassionate and people‑centred
- Collaborating and including
- Achieving results
Technical Skills:
- Strong written and verbal communication skills
- Attention to detail and organisational skills
- Proficiency in Microsoft applications and case management systems
Experience:
- Experience of providing administrative support within a busy team environment
- Experience producing reports and performance data
- Experience handling customer enquiries and complaints
Seniority level: Entry level
Employment type: Full‑time
Job function: Administrative and Customer Service, Public Health
Team Administrator employer: The Nursing and Midwifery Council
Contact Detail:
The Nursing and Midwifery Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Nursing and Midwifery Council on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in a Team Administrator.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. We can even role-play with a friend to boost our confidence. Remember, showcasing our communication skills is key!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows we’re genuinely interested in the role and appreciate their time.
✨Tip Number 4
Apply through our website for the best chance of landing that Team Administrator role. We make it easy for you to showcase your skills and experience directly to the hiring team!
We think you need these skills to ace Team Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Team Administrator role. Highlight your experience in managing office systems and any relevant administrative support you've provided in busy environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your communication skills can contribute to our Customer Enquiries and Complaints Team. Let us know how you can make an impact!
Showcase Your IT Skills: Since proficiency in Microsoft applications is key, don’t forget to mention your experience with Outlook, PowerPoint, Excel, and Word. If you've used case management systems, give us the details! We love seeing tech-savvy candidates.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at The Nursing and Midwifery Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Team Administrator role and its responsibilities. Familiarise yourself with the Nursing and Midwifery Council's mission and values, as this will help you align your answers with their goals.
✨Showcase Your Communication Skills
Since excellent verbal and written communication skills are crucial for this position, prepare examples that demonstrate your ability to communicate effectively. Think of situations where you successfully handled customer enquiries or complaints, and be ready to discuss them.
✨Highlight Your IT Proficiency
The job requires strong IT skills, so be prepared to talk about your experience with Microsoft applications like Outlook, Excel, and Word. If possible, mention specific projects where you used these tools to improve efficiency or solve problems.
✨Demonstrate Team Spirit
As a Team Administrator, being a good team player is essential. Prepare to share examples of how you've collaborated with others in previous roles. Highlight any experiences where you contributed to a positive team environment or helped achieve collective goals.
