Screening Case Support Officer

Screening Case Support Officer

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
The Nursing and Midwifery Council

At a Glance

  • Tasks: Review and process fitness to practise referrals while supporting a small legal team.
  • Company: Join the NMC's Screening department in a collaborative environment.
  • Benefits: Enjoy 30 days annual leave, hybrid working, and enhanced pension contributions.
  • Other info: Flexible working arrangements with opportunities for personal growth.
  • Why this job: Make a difference by ensuring the integrity of healthcare professionals.
  • Qualifications: Experience in legal or administrative roles is a plus; strong communication skills required.

The predicted salary is between 30000 - 40000 £ per year.

The Screening Case Support Officer works within the NMC’s Screening department as part of a small legal team. The role involves reviewing and processing fitness to practise referrals and related correspondence, ensuring the national registration database and case‑management systems are updated accurately and within set timescales. The officer assists with progressing cases through the Fitness to Practise process and provides administrative support to colleagues.

Location: London or Edinburgh. The role is flexible and may require moving between teams as the flow of work dictates. Hybrid working: Two days per week in office; the remainder working from home.

Responsibilities
  • Process incoming fitness to practise referrals and related correspondence efficiently.
  • Update national registration database and case‑management systems accurately.
  • Advancement tasks to progress cases through the Fitness to Practise process.
  • Review and assess fitness to practise documents, including new referrals.
  • Provide a customer‑focused service in line with NMC customer service standards.
  • Communicate effectively with colleagues, managers, and stakeholders to manage workload.
  • Work with sensitive and distressing material relating to fitness to practise cases, receiving appropriate support.
Requirements
  • Experience in a legal/administrative role dealing with regulatory or compliance matters is desirable.
  • Strong attention to detail and ability to handle confidential information sensitively.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Willingness to adapt to flexible working arrangements.
Benefits
  • 30 days annual leave
  • Enhanced Pension Contributions: 8% employer contribution standard, up to 14% with optional employee contributions
  • Life Insurance – 4 x current salary
  • Hybrid working (2 days per week in office)
  • Enhanced Maternity and Paternity Leave
  • 24 hour Employee Assistance Programme
  • Cycle to Work Scheme
  • Perkbox membership
  • Subsidised restaurant in Portland Place office
  • Season ticket loans

Screening Case Support Officer employer: The Nursing and Midwifery Council

The NMC offers a supportive and dynamic work environment for Screening Case Support Officers, with a strong emphasis on employee well-being and professional development. Located in vibrant cities like London and Edinburgh, the role provides flexibility through hybrid working arrangements, allowing for a balanced work-life experience. With generous benefits such as enhanced pension contributions, 30 days of annual leave, and access to an Employee Assistance Programme, the NMC is committed to fostering a culture of growth and collaboration among its staff.

The Nursing and Midwifery Council

Contact Details:

The Nursing and Midwifery Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Screening Case Support Officer

Join Compliance Communities

Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!

Attend Industry Conferences

Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.

Leverage Your University Career Services

If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.

Showcase Your Knowledge Online

Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like The Nursing and Midwifery Council looking for candidates who are engaged and informed.

We think you need these skills to ace Screening Case Support Officer

Attention to Detail
Legal Knowledge
Regulatory Compliance
Case Management
Database Management
Customer Service
Written Communication Skills

Some tips for your application 🫡

Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!

Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.

Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!

Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at The Nursing and Midwifery Council. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!

How to prepare for a job interview at The Nursing and Midwifery Council

Master the Regulations

Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!

Show Your Analytical Skills

Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!

Know Your Tools

Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!

Align with Company Culture

Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with The Nursing and Midwifery Council’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!