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- Tasks: Lead operational changes and enhance performance for panel members and legal assessors.
- Company: Join a dynamic team at the NMC, dedicated to supporting diverse communities.
- Benefits: Enjoy 30 days annual leave, enhanced pension, hybrid working, and more perks.
- Why this job: Make a real impact on decision quality while developing your career in a supportive environment.
- Qualifications: Experience in operational management, contract oversight, and effective communication skills required.
- Other info: Flexible role with opportunities for growth and collaboration across teams.
The predicted salary is between 52000 - 62000 £ per year.
Overview
About the team and what we do
The Panel Support Team ensures that NMC Panel Members and Legal Assessors are efficient, engaged, technically proficient, empathetic in their approach and reflect the diversity of the communities we serve. We manage the selection and appointment, induction and onboarding, ongoing training and continuous development, and performance of over 580 Panel Members and Legal Assessors. We also manage and deliver the Hearings Coordinator induction training programme.
Application Deadline: 5 February 2026
Department: Panel Support
Employment Type: Fixed Term - Full Time
Location: London or Edinburgh
Compensation: £52,241 - £62,416 / year
Your role and impact
The Panel Performance and Compliance Manager will play a key role in supporting the Panel Services Manager to deliver and operationalise key activities for the Panel Support Team and the independent panel members and legal assessors who sit on our panels (circa 600 people). They will be responsible for working with colleagues across the Professional Regulation directorate and the wider organisation to implement key changes for activities. They will also contribute to the improvements of the quality of decisions made at hearings by overseeing the performance management framework for panel members and legal assessors and work closely with the Panel Training Manager to input into the annual panel member training programme. They will provide support to the Panel Services Manager in the management of contracts between the NMC and panel members and legal assessors. They will provide support to the Panel Support Team by playing a lead role in the design and delivery of a communications strategy for panel members and legal assessors.
What You'll Bring To The Role
- Experience of leading on changing operational systems and processes
- Experience of management of contracts with individuals
- Demonstrable experience of successful quality management, resolution and performance improvement
- Ability to plan, prioritise and work within strict deadlines
- Developing and maintaining relationships with contractors or external stakeholders
- Highly effective communicator with excellent written and verbal skills
- Use data to identify issues and deliver practical solutions
- Innovative problem solving skills
Please note that this is a fixed‑term contract, ending in February 2027
Salary Details
London - £56,174 - £62,416
Edinburgh - £52,241 - £58,046
Benefits
- 30 days annual leave
- Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Insurance – 4 x current salary
- Hybrid working
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans
Additional Information
The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. This flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.
Hybrid Working Policy
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.
For our internal colleagues, you will be paid in accordance to our internal pay policy.
Reasonable adjustments
We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.
Screening and vetting
All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
Panel Performance and Compliance Manager in London employer: The Nursing and Midwifery Council
Contact Detail:
The Nursing and Midwifery Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Panel Performance and Compliance Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Tailor your answers to show how you align with their mission, especially in terms of diversity and community engagement.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being able to articulate your thoughts clearly will set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Panel Performance and Compliance Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing contracts and improving operational systems. We want to see how your skills align with the role of Panel Performance and Compliance Manager!
Showcase Your Communication Skills: Since this role involves a lot of communication, be sure to demonstrate your written and verbal skills in your application. Use clear, concise language and maybe even include examples of how you've effectively communicated in past roles.
Highlight Your Problem-Solving Abilities: We love innovative thinkers! In your application, share specific instances where you've identified issues and implemented practical solutions. This will show us that you can handle the challenges that come with the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at The Nursing and Midwifery Council
✨Know Your Panel Performance
Familiarise yourself with the key responsibilities of the Panel Performance and Compliance Manager role. Understand how performance management frameworks work and be ready to discuss your experience in leading operational changes and improving quality management.
✨Showcase Your Communication Skills
As a highly effective communicator, you’ll need to demonstrate your written and verbal skills during the interview. Prepare examples of how you've successfully communicated with stakeholders or managed contracts, as this will highlight your ability to engage with panel members and legal assessors.
✨Be Data-Driven
The role requires using data to identify issues and deliver solutions. Come prepared with examples of how you've used data analysis in previous roles to improve processes or resolve problems. This will show your analytical skills and innovative problem-solving abilities.
✨Emphasise Flexibility and Teamwork
Since the role involves movement between teams, highlight your adaptability and teamwork skills. Share experiences where you’ve successfully collaborated with different teams or adapted to changing operational needs, demonstrating that you can thrive in a flexible working environment.
