Insight Intelligence Officer in London

About the team

The Insight Intelligence Team sits at the heart of the NMC’s public protection work. We bring together information from a wide range of sources, including whistleblowing disclosures, safeguarding concerns, healthcare organisations, regulators and professional stakeholders. Our role is to assess, analyse and interpret intelligence to identify patterns, trends and emerging risks. The insight we provide helps colleagues and senior leaders make informed decisions that support public safety and confidence in nursing, midwifery and nursing associate professions. We’re a collaborative and forward-thinking team that values different perspectives, encourages innovation and supports continuous learning. We are committed to creating an environment where everyone feels respected, included and empowered to do their best work.

Your role and impact

As an Insight Intelligence Officer, you’ll help ensure that important intelligence is identified, assessed and used effectively to support decision making across the organisation. You’ll work with sensitive and often complex information, applying your analytical skills to understand risks, identify themes and uncover emerging issues. Your work will directly contribute to the NMC’s ability to respond proactively to concerns and protect the public.

In this role, you will:

• Assess and manage intelligence, including whistleblowing disclosures and safeguarding concerns.
• Analyse information from a variety of sources to identify risks, trends and emerging themes.
• Produce high-quality intelligence reports, briefings and assessments that support strategic and operational decision making.
• Build effective relationships with colleagues, regulators and external stakeholders.
• Contribute to intelligence-sharing activities and collaborative projects across the organisation.
• Support the continuous improvement of intelligence processes and ways of working.
• Ensure information is managed appropriately and in line with governance, confidentiality and data protection requirements.

You’ll have the opportunity to investigate complex issues, connect information from multiple sources and provide insight that helps shape organisational responses to emerging challenges.

What you will bring

We’re looking for someone who is inquisitive, thoughtful and motivated by using evidence and insight to make a positive impact. You may already have experience in intelligence, safeguarding, investigations, regulation, compliance, public protection, risk management, research or another analytical environment. You’ll bring:

• Strong analytical and critical thinking skills, with the ability to assess information objectively and identify key issues.
• Experience handling complex or sensitive information and exercising sound judgement.
• The ability to produce clear, accurate and impactful reports, briefings or assessments.
• Excellent communication and relationship-building skills.
• A proactive and organised approach, with the ability to manage competing priorities.
• An understanding of information governance and data protection principles.
• A commitment to collaboration, continuous improvement and delivering high-quality outcomes.

Most importantly, you’ll be passionate about making a difference and motivated by work that contributes to public protection. Please note that this role requires you to review and work with sensitive and potentially distressing material relating to fitness to practise cases. You will be given appropriate support to help you manage this aspect of the role.

Benefits

• 30 days annual leave
• Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
• Life Insurance – 4 x current salary
• Hybrid working
• Enhanced Maternity and Paternity Leave
• 24 Hours Employee Assistance Programme
• Cycle to Work Scheme
• Perkbox membership
• Subsidised restaurant in our Portland Place office
• Season ticket loans

Additional Information

The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.

Hybrid Working Policy

We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.

Our Pay Policy

It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.

For our internal colleagues, you will be paid in accordance to our internal pay policy.

Reasonable adjustments

We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.

Screening and vetting

All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.