The Nursing and Midwifery Council is seeking a Contact Centre Advisor in London, with hybrid working and fixed-term full-time contracts. The role focuses on delivering excellent customer service, handling registrations and queries with sensitivity, and working within defined KPIs.
You will support registrants worldwide, maintain high quality standards, and collaborate with the team to review and improve processes. Training and vetting checks apply.
#J-18808-Ljbffr
Hybrid Contact Centre Advisor – Global Registrants in London employer: The Nursing and Midwifery Council
The Nursing and Midwifery Council is an exceptional employer, offering a supportive work culture that prioritises public protection and regulatory excellence. Employees benefit from professional development opportunities, a collaborative environment, and the chance to make a meaningful impact on healthcare standards in the UK. With a focus on innovation in hearings management, this role provides a unique opportunity to lead a dedicated team while contributing to the improvement of customer service and adjudication quality.
Contact Details:
The Nursing and Midwifery Council Recruitment Team
