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- Tasks: Lead high-performance investigations and oversee complex casework in a dynamic environment.
- Company: Join a leading regulatory body committed to integrity and inclusion.
- Benefits: Enjoy 30 days annual leave, enhanced pension, and life insurance.
- Other info: Collaborative culture with opportunities for professional growth and development.
- Why this job: Make a real impact by driving innovation and improving outcomes in investigations.
- Qualifications: Proven leadership in complex investigations and strong strategic thinking skills.
The predicted salary is between 60000 - 70000 £ per year.
Interim, full time 6‑9 month fixed‑term contract.
Location: London (Stratford) – office attendance at least two days a week, with travel to Scotland once a quarter.
Responsibilities
- Set direction and create conditions for high performance across a large and complex operational casework function – oversee investigations, evidence gathering, case progression and risk management at scale.
- Personally lead oversight on complex and high‑risk cases, acting as a senior escalation point and ensuring decisions are fair, proportionate and grounded in sound regulatory judgment.
- Deliver high‑volume, high‑quality investigations within agreed timescales, ensuring clear oversight of resources, performance and risk.
- Take personal responsibility for complex case decisions and guide others to make confident, evidence‑based judgments.
- Drive innovation, efficiency and service development, challenging existing practices to improve outcomes.
- Represent Fitness to Practise investigations at senior level, building strong relationships internally and externally.
- Embed an inclusive, high‑performing culture aligned to NMC values, supporting teams to be accountable and motivated.
- Shape directorate‑wide performance, contributing to strategic priorities, managing budgets effectively, and ensuring robust data, reporting and governance processes are in place.
Qualifications
- Experienced senior leader with a strong track record in departmental management, regulatory investigations or a similarly complex environment.
- Deep expertise in investigations – significant experience leading complex investigative functions, preferably within a regulatory or disciplinary context.
- Outstanding leadership capability – proven success managing large, multi‑disciplinary teams, including complex people issues, and creating a culture of accountability, inclusion and high performance.
- Strong strategic and analytical thinking – ability to interpret complex information, assess risk and make sound, timely decisions in a highly scrutinised environment.
- Operational and financial acumen – experience managing large‑scale casework systems, budgets and operational risk, focused on efficiency and value for money.
- Excellent communication and influence – highly developed interpersonal and presentation skills, credible at senior level, and able to engage a wide range of stakeholders.
- Commitment to values and culture – strong personal commitment to integrity, fairness, equality, diversity and inclusion, and continuous improvement.
- Outstanding passion for investigatory work and its purpose.
Benefits
- 30 days annual leave.
- Enhanced Pension Contributions – basic 8% employer contribution, increasing up to 14% with optional employee contributions.
- Life Insurance – 4 × current salary.
- Enhanced Maternity and Paternity Leave.
- 24‑hour Employee Assistance Programme.
- Cycle to Work Scheme.
- Subsidised restaurant at Portland Place office.
- Season ticket loans.
Head of Case Investigations in London employer: The Nursing and Midwifery Council
Contact Detail:
The Nursing and Midwifery Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Case Investigations in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Head of Case Investigations role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to investigations and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've managed complex teams and made tough decisions. Highlighting your ability to drive performance and foster an inclusive culture will resonate well with hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace Head of Case Investigations in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in regulatory investigations and leadership. We want to see how your background aligns with the responsibilities of overseeing complex casework and driving high performance.
Showcase Your Leadership Skills: We’re looking for someone with outstanding leadership capability. Use your application to demonstrate how you've successfully managed large teams and fostered a culture of accountability and inclusion in previous roles.
Be Clear and Concise: When writing your application, clarity is key! Make sure your points are easy to understand and directly address the qualifications and skills mentioned in the job description. We appreciate straightforward communication.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Nursing and Midwifery Council
✨Know Your Investigations Inside Out
Make sure you’re well-versed in the specifics of regulatory investigations and casework. Brush up on recent cases, trends, and challenges in the field. This will not only show your expertise but also demonstrate your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing large teams and complex situations. Be ready to discuss how you've fostered a culture of accountability and high performance in previous roles.
✨Demonstrate Strategic Thinking
Think about how you can contribute to the organisation's strategic priorities. Be prepared to discuss how you assess risk and make decisions based on complex information. This will show that you can handle the scrutiny that comes with the role.
✨Engage with Stakeholders
Since this role involves building relationships at a senior level, think about how you’ve successfully engaged with various stakeholders in the past. Prepare to share specific instances where your communication skills made a difference in achieving outcomes.