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For Companies At a Glance
- Tasks: Lead HR services and support 1200 colleagues during a cultural transformation.
- Company: Join the NMC, a key regulator for nurses and midwives in the UK.
- Benefits: Enjoy 30 days leave, hybrid work, enhanced pension, and more perks.
- Why this job: Make a real impact on HR services and employee experience at NMC.
- Qualifications: CIPD qualification (or in progress) and solid HR knowledge required.
- Other info: Apply early as we may close applications if we receive high interest.
The predicted salary is between 52500 - 65000 £ per year.
About the NMC People and Culture Team
We are a dynamic and forward-thinking team, dedicated to fostering growth and promoting a positive culture within the organisation. We’re currently looking for an exceptional HR Services Manager to join our People and Culture Directorate. This is a fantastic opportunity to contribute to the delivery of our People Plan and help the NMC achieve best practice across all areas of HR services and operations.
About the Role
This is an exciting and impactful role where you’ll play a key part in shaping and maintaining our HR Services for our c.1200 colleagues during a critical period of our cultural transformation journey following the publication of the Independent Review of our culture in 2024. One of our NMC People Plan priorities is to ensure that all colleagues benefit from efficient, supportive and continually improving people services and this role is vital to achieving this.
You will be our subject matter expert in HR policy, processes and relevant legislation, accountable for data integrity and ensuring compliance to regulation and legislative requirements. Knowledge of using and developing HRIS would be beneficial. As this is the first point of contact for stakeholders at the NMC, you will lead and develop the team, enabling them in the provision of stronger customer service which will be at the heart of our professional HR Services.
About You
We’re looking for a proactive, skilled, and knowledgeable HR professional with a relevant CIPD qualification (or in progress) and a solid understanding of employment law, HR policies, processes and systems. You should be confident in translating legal and policy frameworks into practical, actionable changes based on feedback from employees and stakeholders. Above all, we’re looking for someone who will bring their own operational HR experience and expertise to the table while supporting and inspiring others to deliver on our ambition for NMC HR services to be the best our colleagues have ever experienced at every stage of the employment journey with us.
Benefits
- 30 days annual leave - plus bank holidays
- Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Insurance – 4 x current salary
- Hybrid/Flexible working policies
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans
About Us
Our core role is to regulate. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we’ll always take action when needed.
To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout people’s careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we’re increasing our visibility so people feel engaged and empowered to shape our work.
Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.
Additional Information
Please note, if we receive a high level of applications, we may choose to close this advert early. We encourage you to complete your application as soon as possible to avoid disappointment. Successful candidates will be appointed to a particular NMC Office, but you may be required to travel to other NMC locations, that are reasonable daily commute from your home office.
Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.
Reasonable adjustments
We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.
Screening and vetting
All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
Human Resources Services Manager employer: The Nursing and Midwifery Council
Contact Detail:
The Nursing and Midwifery Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Services Manager
✨Tip Number 1
Familiarise yourself with the NMC's People Plan and their recent cultural transformation initiatives. Understanding their goals will help you align your experience and ideas with what they are looking for in an HR Services Manager.
✨Tip Number 2
Network with current or former employees of the NMC on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented HR policies or improved HR services in previous roles. Highlighting your operational HR experience will demonstrate your capability to contribute effectively from day one.
✨Tip Number 4
Stay updated on current employment laws and HR best practices, especially those relevant to the healthcare sector. This knowledge will not only boost your confidence but also show your commitment to maintaining compliance and improving HR services.
We think you need these skills to ace Human Resources Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant HR experience and qualifications, particularly your CIPD status. Use keywords from the job description to demonstrate that you meet the specific requirements of the HR Services Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR and your understanding of the NMC's mission. Mention how your skills can contribute to their People Plan and cultural transformation journey.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed HR services or led teams in previous roles. Highlight any experience with HRIS and compliance with employment law, as these are crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an HR professional.
How to prepare for a job interview at The Nursing and Midwifery Council
✨Know Your HR Legislation
As an HR Services Manager, you'll need to demonstrate a solid understanding of employment law and HR policies. Brush up on relevant legislation and be prepared to discuss how you would apply this knowledge in practical scenarios.
✨Showcase Your Leadership Skills
This role involves leading a team, so be ready to share examples of your leadership experience. Discuss how you've inspired and supported your team in the past, and how you plan to foster a positive culture within the NMC.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare specific examples from your previous roles where you successfully navigated challenges or implemented improvements in HR services.
✨Demonstrate Customer Service Focus
Since this position is the first point of contact for stakeholders, highlight your commitment to providing excellent customer service. Share instances where you've gone above and beyond to meet the needs of employees or stakeholders.
