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- Tasks: Lead a team to ensure fairness in healthcare regulation and manage Fitness to Practice hearings.
- Company: Join The Nursing and Midwifery Council, a leader in public health and healthcare regulation.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Be a catalyst for positive change in safeguarding public health and promoting excellence.
- Qualifications: Experience in team management, excellent communication skills, and a commitment to equality.
- Other info: Dynamic role with opportunities to make impactful decisions in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to lead a team dedicated to ensuring fairness and integrity in healthcare regulation? We're looking for an exceptional individual to serve as our Hearings Manager, overseeing Fitness to Practice (FtP) hearings and meetings. In this key role, you'll uphold our duty to protect the public and promote excellence in customer service, ensuring hearings conclude promptly and within budget. Join our team of hearings managers and be the driving force behind delivering exceptional outcomes. You will lead physical hearings at our main hearing centre in London.
What You’ll Do:
- Lead your team, ensuring adjudication events meet NMC values, policies, and standards while managing high-profile challenges confidently.
- Deliver up to 15 physical hearings daily, utilising your event and people management skills to ensure safe and effective regulation for registrants.
- Use your negotiation and influencing skills to resolve escalations and practical issues quickly, applying your attention to detail and numerical analysis for practical solutions.
- Collaborate internally and externally, building strong relationships and contributing to projects that enhance adjudication event quality.
- Motivate and support your team with a positive attitude, providing guidance and management to ensure operational excellence and staff development.
About You:
- Show a proactive commitment to equality, diversity, and inclusion, aligning with NMC's values.
- Thrive in a fast-paced environment, managing high workloads and quick turnarounds while supporting colleagues and operations.
- Exhibit excellent communication and collaboration skills, engaging respectfully with stakeholders, including vulnerable individuals.
- Have robust team management experience, handling absence, performance, and service improvement initiatives.
- Possess a history of delivering excellent customer service and refining procedures for better outcomes.
- Understand the adjudication process in professional regulation and have experience with computerized management systems to monitor workflow and performance.
Ready to make impactful decisions that shape healthcare regulation? Join us as our Hearings Manager and be a catalyst for positive change in safeguarding the public.
Hearings Manager employer: The Nursing and Midwifery Council
Contact Detail:
The Nursing and Midwifery Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearings Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Nursing and Midwifery Council on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which can seriously boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your passion for equality, diversity, and inclusion during your interview. Share specific examples of how you've promoted these values in your previous roles, as they align closely with NMC's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on job alerts for similar roles to maximise your opportunities.
We think you need these skills to ace Hearings Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Hearings Manager role. Highlight your experience in managing teams and delivering excellent customer service, as these are key aspects of the job.
Showcase Your Skills: Use specific examples to demonstrate your negotiation and influencing skills. Talk about how you've resolved challenges in the past, especially in high-pressure situations, to show you're ready for the fast-paced environment.
Emphasise Team Management Experience: Don’t forget to mention your experience in team management. Discuss how you've motivated and supported your team, and any initiatives you've led that improved performance or service quality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining our team at The Nursing and Midwifery Council.
How to prepare for a job interview at The Nursing and Midwifery Council
✨Know the NMC Inside Out
Before your interview, make sure you research The Nursing and Midwifery Council thoroughly. Understand their values, mission, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Hearings Manager, you'll be leading a team, so be prepared to discuss your leadership style. Share specific examples of how you've motivated teams, handled challenges, and ensured operational excellence in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Problem-Solving Abilities
Expect questions about how you would handle high-pressure situations or resolve conflicts during hearings. Prepare scenarios where you've successfully navigated similar challenges, highlighting your negotiation and influencing skills. This will show that you're ready for the fast-paced environment.
✨Engage with Empathy
Given the sensitive nature of the role, it's crucial to demonstrate your ability to engage respectfully with all stakeholders, including vulnerable individuals. Be ready to discuss how you ensure fairness and integrity in your interactions, reflecting the NMC's commitment to equality, diversity, and inclusion.
