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- Tasks: Lead high-performance investigations and oversee complex casework in a dynamic environment.
- Company: Join a leading regulatory body committed to integrity and inclusion.
- Benefits: Enjoy 30 days annual leave, enhanced pension, and life insurance.
- Other info: Collaborative culture with opportunities for professional growth and development.
- Why this job: Make a real impact by driving innovation and improving outcomes in investigations.
- Qualifications: Proven leadership in complex investigations and strong strategic thinking skills.
The predicted salary is between 60000 - 75000 £ per year.
Interim, full time 6‑9 month fixed‑term contract.
Location: London (Stratford) – office attendance at least two days a week, with travel to Scotland once a quarter.
Responsibilities:
- Set direction and create conditions for high performance across a large and complex operational casework function – oversee investigations, evidence gathering, case progression and risk management at scale.
- Personally lead oversight on complex and high‑risk cases, acting as a senior escalation point and ensuring decisions are fair, proportionate and grounded in sound regulatory judgment.
- Deliver high‑volume, high‑quality investigations within agreed timescales, ensuring clear oversight of resources, performance and risk.
- Take personal responsibility for complex case decisions and guide others to make confident, evidence‑based judgments.
- Drive innovation, efficiency and service development, challenging existing practices to improve outcomes.
- Represent Fitness to Practise investigations at senior level, building strong relationships internally and externally.
- Embed an inclusive, high‑performing culture aligned to NMC values, supporting teams to be accountable and motivated.
- Shape directorate‑wide performance, contributing to strategic priorities, managing budgets effectively, and ensuring robust data, reporting and governance processes are in place.
Qualifications:
- Experienced senior leader with a strong track record in departmental management, regulatory investigations or a similarly complex environment.
- Deep expertise in investigations – significant experience leading complex investigative functions, preferably within a regulatory or disciplinary context.
- Outstanding leadership capability – proven success managing large, multi‑disciplinary teams, including complex people issues, and creating a culture of accountability, inclusion and high performance.
- Strong strategic and analytical thinking – ability to interpret complex information, assess risk and make sound, timely decisions in a highly scrutinised environment.
- Operational and financial acumen – experience managing large‑scale casework systems, budgets and operational risk, focused on efficiency and value for money.
- Excellent communication and influence – highly developed interpersonal and presentation skills, credible at senior level, and able to engage a wide range of stakeholders.
- Commitment to values and culture – strong personal commitment to integrity, fairness, equality, diversity and inclusion, and continuous improvement.
- Outstanding passion for investigatory work and its purpose.
Benefits:
- 30 days annual leave.
- Enhanced Pension Contributions – basic 8% employer contribution, increasing up to 14% with optional employee contributions.
- Life Insurance – 4 × current salary.
- Enhanced Maternity and Paternity Leave.
- 24‑hour Employee Assistance Programme.
- Cycle to Work Scheme.
- Subsidised restaurant at Portland Place office.
- Season ticket loans.
Head of Case Investigations employer: The Nursing and Midwifery Council
Contact Detail:
The Nursing and Midwifery Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Case Investigations
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. We want you to walk into that interview feeling confident and ready to showcase how you can contribute to their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and get comfortable with the format. We believe that the more you practice, the more natural you’ll feel when it’s time to shine in front of the real interview panel.
✨Tip Number 4
Follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. We recommend expressing your appreciation for the opportunity and reiterating your enthusiasm for the role. It shows you’re genuinely interested and professional.
We think you need these skills to ace Head of Case Investigations
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in regulatory investigations and leadership. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Your Leadership Skills: Since this role is all about leading teams and managing complex cases, be sure to include specific examples of your leadership experience. We love to see how you've created a culture of accountability and high performance in your previous roles.
Demonstrate Your Analytical Thinking: Highlight your ability to interpret complex information and make sound decisions. We’re looking for someone who can assess risk effectively, so share any relevant experiences that showcase your strategic thinking.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Nursing and Midwifery Council
✨Know Your Investigations Inside Out
Make sure you brush up on your knowledge of regulatory investigations and casework management. Be prepared to discuss specific examples from your past experience that demonstrate your ability to lead complex investigations and make sound decisions under pressure.
✨Showcase Your Leadership Skills
As a senior leader, it's crucial to highlight your leadership capabilities. Prepare to share how you've successfully managed large teams, tackled complex people issues, and fostered a culture of accountability and high performance in previous roles.
✨Demonstrate Strategic Thinking
Be ready to discuss how you approach strategic decision-making and risk assessment. Think of instances where you've interpreted complex information and made timely decisions that positively impacted your organisation's outcomes.
✨Engage with Stakeholders
Since this role involves building relationships at a senior level, prepare to talk about your experience in engaging with various stakeholders. Highlight your communication skills and provide examples of how you've influenced others and represented your department effectively.