Functional Consultant

The Digital Services Team sits within the NMC’s Information Technology department and delivers the digital platforms and services that enable the organisation to carry out its regulatory role effectively. We work closely with colleagues across the business to design and improve systems that are secure, scalable and centred around user needs.

Role purpose and context: This role sits within the Power Platform capability and works closely with enterprise architecture, infrastructure, business analysts, development and data teams. You’ll play a key part in shaping how Microsoft Power Platform and Dynamics 365 are used across the NMC, contributing to both large transformation programmes and ongoing continuous improvement initiatives. Our team values collaboration, quality and learning, and we take pride in designing solutions that deliver real business value while aligning with the NMC’s strategic priorities.

Your role and impact: In this role, you’ll bridge business needs with technical solutions, translating complex requirements into clear, high-quality functional designs on the Microsoft Power Platform. You’ll lead on requirements gathering, working directly with stakeholders to understand business processes, identify opportunities for improvement and shape solutions that make a tangible difference to how teams work. You’ll design and configure solutions using Power Apps (Model-driven and Canvas), Power Automate, Power Pages and Dataverse, working closely with solution and technical architects and developers throughout the delivery lifecycle. From initial concept through to testing, user acceptance and go-live, you’ll provide functional expertise and guidance to ensure solutions are effective, scalable and fit for purpose. A key part of your impact will be setting standards for functional design, championing best practice and quality across both agile and waterfall delivery. Through your work, you’ll help ensure that Power Platform solutions are consistent, reusable and aligned with enterprise architecture and governance.

What You’ll Bring: You’ll bring strong experience with Microsoft Power Platform and Dynamics 365, along with the ability to analyse business processes and turn them into well-designed, user-focused solutions. You’re comfortable working across functional and technical boundaries and can communicate confidently with both business stakeholders and delivery teams. You’ll have a proactive, improvement-focused mindset, always looking for ways to simplify, streamline and enhance how solutions are designed and delivered. You’re organised, adaptable and able to navigate ambiguity, balancing competing views while keeping outcomes and quality firmly in focus. Above all, you’ll bring a collaborative approach and a commitment to learning and sharing knowledge, helping to strengthen capability across the organisation while contributing to solutions that support the NMC’s purpose and values.

Benefits: 30 days annual leave, Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions, Life Insurance – 4 x current salary, Hybrid working, Enhanced Maternity and Paternity Leave, 24 Hours Employee Assistance Programme, Cycle to Work Scheme, Perkbox membership, Subsidised restaurant in our Portland Place office, Season ticket loans.

Additional Information: The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.

Policies: Hybrid Working Policy - We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.

Our Pay Policy: It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.

Reasonable adjustments: We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.

Screening and vetting: All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.