At a Glance
- Tasks: Lead a team managing education concerns for nursing and midwifery programmes across the UK.
- Company: Join the Nursing and Midwifery Council, ensuring quality in healthcare education.
- Benefits: Enjoy 30 days annual leave, hybrid working, and enhanced pension contributions.
- Other info: Flexible role with opportunities for career growth and development.
- Why this job: Make a real impact on nursing education and public confidence in healthcare.
- Qualifications: Experience in leading teams and strong analytical skills required.
The predicted salary is between 57317 - 68481 £ per year.
The Nursing and Midwifery Council (NMC) Education and Standards team sets and maintains the requirements for education, training, conduct, and performance for nurses, midwives, and nursing associates across the UK.
Your Role and Impact
As the Education Concerns Manager, you will lead a team responsible for managing education concerns across NMC-approved programmes throughout the UK. You will oversee the assessment, investigation and resolution of concerns, ensuring our regulatory standards are met and that decisions are timely, evidence-based and fair. Working closely with education providers, regulators and internal stakeholders, you will help safeguard the quality of nursing and midwifery education, support continuous improvement across approved programmes, and maintain public confidence in the register and the professions we regulate.
- Proven experience leading and developing high-performing teams within a regulatory, quality assurance or education environment.
- Strong investigative, analytical and decision-making skills, with the ability to manage complex and sensitive issues.
- Excellent knowledge of governance, risk management and quality assurance processes, with a commitment to fairness, consistency and evidence-based practice.
- Strong stakeholder management and communication skills, with the ability to build effective relationships across a wide range of internal and external partners.
- Experience leading change, improving processes and using data and insight to drive continuous improvement.
- The ability to balance competing priorities while maintaining a focus on public protection, quality outcomes and organisational objectives.
Please note that this role may involve travel, including occasional overnight stays where required.
Benefits:
- 30 days annual leave
- Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Insurance – 4 x current salary
- Hybrid working
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans
Additional Information:
The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.
Hybrid Working Policy:
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Our Pay Policy:
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However, in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request. For our internal colleagues, you will be paid in accordance to our internal pay policy.
Reasonable adjustments:
We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.
Screening and vetting:
All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
Education Concerns Manager employer: The Nursing and Midwifery Council
The Nursing and Midwifery Council is an exceptional employer, offering a supportive work culture that prioritises public protection and regulatory excellence. Employees benefit from professional development opportunities, a collaborative environment, and the chance to make a meaningful impact on healthcare standards in the UK. With a focus on innovation in hearings management, this role provides a unique opportunity to lead a dedicated team while contributing to the improvement of customer service and adjudication quality.
Contact Details:
The Nursing and Midwifery Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Education Concerns Manager
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We think you need these skills to ace Education Concerns Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at The Nursing and Midwifery Council.
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Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to The Nursing and Midwifery Council. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at The Nursing and Midwifery Council. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at The Nursing and Midwifery Council
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
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Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research The Nursing and Midwifery Council’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
