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For Companies At a Glance
- Tasks: Help customers choose houseplants and homeware while providing expert care advice.
- Company: Join a fast-growing, family-run garden shop with a passion for plants.
- Benefits: Competitive pay, 28 days holiday, birthday off, and training support.
- Why this job: Be part of a creative team that inspires customers with beautiful indoor living spaces.
- Qualifications: Interest in plants, customer service experience, and a positive attitude.
- Other info: Exciting growth opportunities in a supportive and vibrant work environment.
The predicted salary is between 12 - 13 £ per hour.
The Nunhead Gardener is a fast-growing, family-run group of unique garden shops operating across South East and Central London. Independently owned, we take pride in our team of friendly and knowledgeable horticulturalists and florists who live and breathe plants and flowers. Going the extra mile for our customers comes naturally because we share a genuine passion for the botanical world. We're committed to the communities where our stores operate, always serving as hubs of activity, partnering with local neighbours, and supporting community initiatives. We continually refine and improve our retail spaces, ensuring they're warm, inviting places to visit. This ambitious drive, combined with committed teamwork, allows us to punch above our weight in delivering exceptional service, memorable customer experiences, and our legendary product displays. At the heart of everything we do are our people. By nurturing a supportive workplace, we prioritise growth and personal development to deliver the best in horticultural services. With ambitious future plans, now is an exciting time to join us.
Role Summary
As a Houseplant and Homeware Advisor at The Nunhead Gardener, you’ll be part of our Indoor Living department — a space filled with lush houseplants, stylish pots, and beautifully curated homeware. Your role will combine exceptional customer service with an enthusiasm for plant care and interior inspiration. You’ll guide customers in selecting indoor plants, recommend pots and accessories, and keep the department looking its best. From candles and ceramics to the perfect leafy gift, your expertise and warm approach will help customers leave feeling inspired.
Key Responsibilities
- Welcome all customers into the Indoor Living department and proactively offer assistance
- Help customers select suitable houseplants, pots, homeware, and gifts
- Offer clear, friendly plant care advice tailored to customer needs
- Represent The Nunhead Gardener with warmth, style, and professionalism
- Develop and maintain strong knowledge of indoor plants and their care requirements
- Stay up to date with seasonal stock, new arrivals, and gifting trends
- Receive, process, and display deliveries using our EPOS system (Vector)
- Maintain plant health through regular watering, grooming, and care
- Assist in creating and maintaining attractive product displays
- Ensure the Indoor Living space is tidy, inviting, and well-stocked
- Rotate and replenish stock regularly to reflect seasons and trends
- Support with the setup of promotional or seasonal campaigns
The Person
- A genuine interest in houseplants, interiors, and home accessories
- Friendly, confident, and proactive in customer interactions
- Attention to detail and pride in presentation
- Reliable, organised, and happy to be hands-on
- A team player with a positive attitude and willingness to learn
- Previous retail or customer-facing experience
- Familiarity with plant care or horticulture
- Experience with EPOS systems (Vector or similar)
What We Offer
- Competitive salary (commensurate with experience)
- 28 days holiday inclusive of bank holidays, increasing to 34 with service
- Paid day off for your birthday after one year of continuous employment
- Company pension contributions
- Financial contribution toward relevant training and qualifications
- Health Assured Employee Assistance Programme
- A supportive, creative working environment within a growing business
Applicants should apply by submitting a CV and cover letter. Please note that due to the high volume of applications, you will only be contacted should we wish to take your application further. We apologise that we are unable to respond to every submission directly.
Role Type
Pay Rate: 12.21 GBP – 12.74 GBP (Hour)
SE LONDON - Houseplant and Homeware Advisor employer: The Nunhead Gardener
Contact Detail:
The Nunhead Gardener Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SE LONDON - Houseplant and Homeware Advisor
✨Tip Number 1
Get to know the company! Before your interview, dive into The Nunhead Gardener's values and community initiatives. This way, you can show off your passion for plants and how you fit into their friendly, knowledgeable team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to help customers choose the perfect houseplant or homeware. Being warm and approachable is key, so let that shine through in your responses.
✨Tip Number 3
Show off your plant knowledge! Brush up on different houseplants and their care requirements. When you can confidently share tips and advice, it’ll make you stand out as a candidate who truly understands the products.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of The Nunhead Gardener family. Don’t miss out on this exciting opportunity!
We think you need these skills to ace SE LONDON - Houseplant and Homeware Advisor
Some tips for your application 🫡
Show Your Passion: When writing your CV and cover letter, let your love for houseplants and homeware shine through! We want to see your enthusiasm for the botanical world and how it aligns with our values at The Nunhead Gardener.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight any relevant experience in retail or customer service, and don’t forget to mention your knowledge of plant care and interiors. We appreciate a personal touch!
Be Friendly and Professional: Remember, we’re all about warmth and professionalism. Use a friendly tone in your application to reflect the kind of customer interactions we value. Show us that you can represent The Nunhead Gardener with style!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your CV and cover letter, and it helps us keep track of all applications. We can’t wait to hear from you!
How to prepare for a job interview at The Nunhead Gardener
✨Know Your Plants
Brush up on your knowledge of houseplants and their care requirements. Be ready to discuss your favourite plants and how to care for them, as this will show your genuine interest and expertise in the field.
✨Customer Service is Key
Prepare to demonstrate your customer service skills. Think of examples where you've gone the extra mile for a customer or helped someone find exactly what they needed. This role is all about creating memorable experiences!
✨Show Your Passion for Interiors
Familiarise yourself with current homeware trends and be ready to share your thoughts on how plants can enhance interior spaces. Showing enthusiasm for both plants and home accessories will resonate well with the interviewers.
✨Be Ready to Discuss Teamwork
Think of instances where you've worked effectively in a team. The Nunhead Gardener values collaboration, so sharing your experiences of working together with others will highlight your fit for their supportive workplace culture.
