At a Glance
- Tasks: Lead the Indoor Living department, managing plants, pots, and homeware with creativity and organisation.
- Company: Join a unique, family-run garden shop that values community and expert advice.
- Benefits: Competitive salary, ongoing training, and a supportive team environment.
- Other info: Enjoy real ownership and autonomy in a fast-growing company with ambitious plans.
- Why this job: Shape the look of a beloved local business while delivering exceptional customer service.
- Qualifications: Experience in retail management, strong visual merchandising skills, and a passion for plants.
The predicted salary is between 28000 - 29000 € per year.
We are looking for an experienced Indoor Living Department Manager to take ownership of our indoor plant, pot, and homeware departments at our flagship Nunhead store. This is a hands‐on management role at the heart of the business. You will be responsible for how the indoor space looks, feels, and trades – leading a small team, planning and delivering strong visual merchandising, managing stock and supplier ordering, and ensuring plants are beautifully presented and well cared for. Throughout everything you do, exceptional customer service remains the top priority.
You will reset and refresh the indoor department after busy weekends, plan displays ahead of weekly deliveries, review weekend sales, and build the weekly plant replenishment order to meet supplier deadlines. You will also oversee the smooth arrival and display of our weekly indoor plant delivery, ensuring minimal disruption to customers. This role is ideal for someone who enjoys combining creativity with organisation, leading by example, and taking real pride in both presentation and service.
What you will be doing:
- Managing the day‐to‐day running of the Indoor Living department
- Leading visual merchandising and early‐week resets
- Reviewing sales and planning weekly plant and stock replenishment
- Managing supplier and warehouse ordering
- Leading and supporting a small indoor team
- Maintaining outstanding customer service at all times
About you:
- Experienced in retail management or senior supervisory roles
- Strong eye for visual merchandising and detail
- Confident managing stock, ordering, and deliveries
- Warm, people‐focused leader who enjoys being hands‐on
- Passionate about plants, interiors, and creating inspiring spaces
Real ownership and autonomy within a small, supportive team. Opportunity to shape the look and feel of a much‐loved local business. Ongoing training and development.
Role Type: Pay Rate 28000 GBP – 29000 GBP (Annum)
Company Overview: The Nunhead Gardener is a fast‐growing and highly unique family‐run group of garden shops. We are independently owned, and we pride ourselves on our team of knowledgeable horticulturalists who are always on hand to offer friendly, expert advice regarding all indoor and outdoor gardening matters. We always place ourselves at the heart of the communities in which we open our stores. We punch well above our weight in terms of the service we provide, the experience we offer customers, the unique product range we carry and our legendary product displays. We are extremely passionate about our people, and with ambitious future plans, it is an exciting time to join us.
Indoor Living Department Manager in London employer: The Nunhead Gardener
The Nunhead Gardener is an exceptional employer, offering a vibrant work culture where creativity and organisation thrive. As part of a supportive team in our flagship Nunhead store, you'll enjoy real ownership of your role, ongoing training opportunities, and the chance to shape a beloved local business while delivering outstanding customer service in a community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Indoor Living Department Manager in London
✨Tip Number 1
Get to know the company inside out! Research The Nunhead Gardener, their values, and what makes them tick. This way, when you walk in for an interview, you can show off your passion and understanding of their unique approach to indoor living.
✨Tip Number 2
Showcase your creativity! Bring along a portfolio or examples of your previous visual merchandising work. This will help us see how you can elevate our indoor space and make it even more inviting for customers.
✨Tip Number 3
Be ready to chat about your leadership style. We want to know how you inspire and support your team. Share stories of how you've successfully managed a team in the past, especially in a retail setting.
✨Tip Number 4
Don’t forget to ask questions! Show us that you’re genuinely interested in the role and the company. Inquire about future plans for the Indoor Living department or how we can continue to enhance customer service together.
We think you need these skills to ace Indoor Living Department Manager in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for plants and interiors shine through! We want to see how passionate you are about creating inspiring spaces and providing exceptional customer service.
Be Specific About Your Experience:Make sure to highlight your retail management experience and any specific achievements in visual merchandising. We’re looking for someone who can take ownership, so share examples of how you've led teams or improved sales in the past.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. We appreciate when candidates show they’ve done their homework.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at The Nunhead Gardener
✨Know Your Plants
Make sure you brush up on your plant knowledge before the interview. Be ready to discuss different types of indoor plants, their care requirements, and how they can enhance a space. This will show your passion for the role and help you connect with the company's ethos.
✨Visual Merchandising Skills
Prepare to showcase your visual merchandising skills. Bring examples of past displays you've created or managed, and be ready to discuss how you would approach the layout and presentation of the indoor living department. Think about how you can make the space inviting and engaging for customers.
✨Customer Service Focus
Since exceptional customer service is a top priority, think of specific examples where you've gone above and beyond for customers in previous roles. Be prepared to discuss how you would maintain high service standards while managing the team and the department.
✨Team Leadership Approach
Reflect on your leadership style and how you motivate and support your team. Be ready to share experiences where you've successfully led a team, especially in a retail environment. Highlight your hands-on approach and how you foster a positive work culture.
