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For Companies At a Glance
- Tasks: Lead the development and delivery of our operational resilience framework.
- Company: Join a mutual organisation with over 170 years of history, focused on community investment.
- Benefits: Enjoy hybrid working, competitive salary, annual leave, healthcare, and personal development support.
- Why this job: Make a real impact while fostering a culture of continuous improvement and collaboration.
- Qualifications: 4+ years in Operational Resilience, strong knowledge of FCA and PRA frameworks required.
- Other info: Embrace diversity and contribute to sustainability initiatives while enjoying a balanced workweek.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
About The Role
Contract type: Permanent
Hours: Full-time, 35 hours
Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)
Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact [email protected]
Ready to make a real impact on operational resilience? We\’re looking for a Senior Operational Resilience Manager to lead the strategic development and ongoing delivery of our resilience framework, ensuring our critical services remain within impact tolerances, even during disruption.
In this influential role, you\’ll report to the Head of Operational Risk and Resilience and play a key part in shaping our resilience strategy. You\’ll drive cross-functional collaboration, lead scenario testing and third-party assessments, and engage closely with stakeholders across the organisation. As a senior leader, you\’ll also mentor and develop a high-performing resilience team, fostering a culture of continuous improvement and proactive risk management.
Key Responsibilities:
- Provide strategic leadership to embed and improve the Operational Resilience Framework within business operations and decision-making.
- Lead the design, governance, and coordination of resilience testing and scenario exercises across Important Business Services (IBS), ensuring insights are captured, acted upon, and strengthen organisational resilience.
- Oversee the assessment and validation of IBS impact tolerances, ensuring alignment with regulatory requirements and internal risk appetite.
- Engage and influence IBS Owners, SMEs, and senior leaders to map the critical resources—people, processes, technology, data, facilities, and third parties—needed to deliver IBS.
- Own and drive the tracking, governance, and escalation of resilience remediation actions, ensuring timely delivery and clear visibility for executive stakeholders.
- Lead resilience assurance activities, providing high-quality input to governance forums and regulatory submissions.
- Shape and improve frameworks, tools, and methodologies supporting operational resilience across the organisation.
- Champion cross-functional collaboration and cultural awareness to uplift organisational resilience maturity and capability for the long term.
About You:
- Strong knowledge of the FCA and PRA Operational Resilience frameworks and UK regulatory requirements.
- Proven experience planning, coordinating, and delivering resilience testing and scenario exercises.
- Ability to engage, challenge, and collaborate effectively with stakeholders across business, risk, and technology teams.
- Excellent organisational and project management skills in cross-functional environments.
- Solid understanding of risk and control management principles as applied to operational resilience.
- Exceptional written and verbal communication skills, with the ability to create clear, impactful reports.
- A proactive, hands-on approach with ownership of deliverables.
- Minimum of 4 years\’ experience in Operational Resilience, ideally within building societies or the financial services sector.
Reward & Benefits:
- A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Bupa healthcare, car allowance, 29 days annual leave plus bank holidays and enhanced family leave.
- Commitment to your ongoing personal and professional development, supporting your potential and future career aspirations.
- 35-hour workweek to promote work/life balance.
- Inclusive culture where teams strive to do the right thing for colleagues and customers.
- Strong sustainability initiatives to reduce environmental impact.
- Community engagement through volunteering days supported by paid leave.
- Health and wellbeing resources, including mental health first aiders.
Embracing Diversity Together:
We celebrate diversity as a core value, striving to eliminate barriers and biases, ensuring equal opportunities for all, and fostering an inclusive environment that encourages collaboration and belonging.
About Us
We are a mutual, owned by our members, committed to investing in communities and responsible causes. With over 170 years of history, our purpose remains helping members secure their financial futures, with a focus on overcoming obstacles and building better futures through homeownership.
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Senior Operational Resilience Manager employer: The Nottingham
Contact Detail:
The Nottingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operational Resilience Manager
✨Tip Number 1
Familiarise yourself with the FCA and PRA Operational Resilience frameworks. Understanding these regulatory requirements will not only help you in interviews but also demonstrate your commitment to the role and its responsibilities.
✨Tip Number 2
Network with professionals in the operational resilience field, especially those within financial services. Engaging with industry peers can provide insights into best practices and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led resilience testing and scenario exercises in previous roles. Highlighting your hands-on experience will showcase your capability to handle the responsibilities of this position.
✨Tip Number 4
Research our company culture and values thoroughly. Being able to articulate how your personal values align with ours during the interview will set you apart as a candidate who is genuinely interested in contributing to our mission.
We think you need these skills to ace Senior Operational Resilience Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational resilience, particularly any leadership roles or projects that align with the responsibilities outlined in the job description. Use specific examples to demonstrate your impact.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about operational resilience. Mention how your skills and experiences make you a perfect fit for the role and the company’s mission.
Highlight Regulatory Knowledge: Given the importance of FCA and PRA frameworks in this role, ensure you clearly articulate your understanding of these regulations in your application. Provide examples of how you've applied this knowledge in previous positions.
Showcase Communication Skills: Since exceptional written and verbal communication skills are crucial for this position, consider including a brief example of a report or presentation you've created. This will help demonstrate your ability to convey complex information clearly.
How to prepare for a job interview at The Nottingham
✨Understand the Regulatory Framework
Familiarise yourself with the FCA and PRA Operational Resilience frameworks. Being able to discuss these in detail will demonstrate your knowledge and readiness for the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you successfully led resilience testing or scenario exercises. Highlight the outcomes and what you learned from those experiences.
✨Engage with Stakeholders
Be ready to discuss how you've effectively collaborated with various stakeholders in previous positions. This role requires strong engagement skills, so share examples of how you influenced decision-making.
✨Demonstrate Leadership Skills
As a senior leader, you'll need to mentor and develop teams. Prepare to talk about your leadership style and how you've fostered a culture of continuous improvement in your previous roles.
