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- Tasks: Lead and energise mortgage underwriting teams to deliver exceptional service and meet targets.
- Company: Join Nottingham Building Society, a mutual committed to community and inclusivity.
- Benefits: Competitive salary, annual bonus, 29 days leave, and health support.
- Why this job: Shape a best-in-class underwriting function and drive impactful change.
- Qualifications: Strong financial services knowledge and proven leadership skills required.
- Other info: Hybrid working model with a focus on work/life balance and personal development.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Contract type: Permanent
Hours: Full-time, 35 hours
Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)
Salary: Up to ÂŁ60,000 (depending on experience)
Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact careers@thenottingham.com
At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you don’t feel you tick every box, we’d still genuinely love to hear from you.
Role overview
Lead and energise our Mortgage Underwriting teams to deliver an outstanding experience for customers and brokers. You’ll bring our operational strategy to life - driving performance, exceeding SLAs, and creating a high‑impact, right‑first‑time culture. Champion excellence by elevating lending quality, shaping robust policy, and ensuring our operations meet the highest legal and regulatory standards. This is your opportunity to shape a best‑in‑class underwriting function and set the pace for the future of mortgage operations.
What you will do
- Lead mortgage underwriting teams to deliver excellent service and meet SLA targets.
- Scale underwriting operations to support growing lending volumes.
- Build capability to support new mortgage products and process improvements.
- Ensure accurate MI reporting and maintain full regulatory compliance (including MCOB).
- Provide insight for third‑party panel management (solicitors, surveyors, brokers).
- Maintain strong oversight to ensure high‑quality lending decisions and adherence to policy.
- Support key projects and operational change across the mortgage function.
- Build strong internal/external relationships and drive a customer‑focused culture.
- Lead, coach, and performance‑manage the team.
- Partner with Risk & Compliance to ensure robust first‑line mortgage risk controls.
About you
- Strong financial services knowledge, including MCOB, Data Protection Act, Conduct & Operational Risk, and TCF principles.
- In‑depth understanding of land law, conveyancing, property processes, and Housing Act legislation.
- Proven ability to lead and manage diverse teams, switching focus effectively to drive performance.
- Skilled in setting departmental vision and building the resources and processes to deliver it.
- Track record of achieving targeted performance and strong people leadership.
- Excellent interpersonal skills with the ability to motivate, coach and develop managers.
- Experienced in driving cultural change and continuous improvement.
- Strong analytical skills with the ability to interrogate and interpret business data.
- Experience in project work, owning delivery across workstreams and tasks.
- Skilled in managing third‑party relationships.
Reward & Benefits
- A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave.
- Commitment to your ongoing personal and professional development with opportunities to grow.
- For full-time roles we operate a 35-hour working week to support work/life balance.
- A friendly and inclusive culture where teams strive to do the right thing for colleagues and customers.
- A strong sustainability agenda and ongoing community involvement opportunities.
- Health and wellbeing support resources, including mental health first aiders.
Embracing Diversity
Together we proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We are committed to eliminating barriers and biases to ensure equal opportunities for all, and to fostering an inclusive culture that supports collaboration, creativity and belonging.
About us
Together we overcome barriers and shape brighter futures for our customers, colleagues and communities. We are a mutual, owned by our members, investing in the community and responsible causes. We strive to do the right thing for our team and customers.
Mortgage Underwriting Manager in Nottingham employer: The Nottingham
Contact Detail:
The Nottingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Underwriting Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who know about mortgage underwriting. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Nottingham Building Society and their values. Show us how your experience aligns with their mission of delivering outstanding customer service and driving performance in mortgage operations.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully led teams and driven cultural change. We want to hear about your achievements in motivating and developing others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you need any adjustments during the process, just drop us an email at careers@thenottingham.com.
We think you need these skills to ace Mortgage Underwriting Manager in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Underwriting Manager role. Highlight your experience in financial services, team leadership, and any relevant regulatory knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be genuine and let your personality come through – we love to see that!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and drive performance. Numbers speak volumes, so if you've improved processes or exceeded targets, make sure to include those details!
Apply Through Our Website: Don't forget to apply via the application button on our careers site! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, if you need any adjustments during the process, just drop us an email at careers@thenottingham.com.
How to prepare for a job interview at The Nottingham
✨Know Your Stuff
Make sure you brush up on your financial services knowledge, especially around MCOB and the Data Protection Act. Being able to discuss these topics confidently will show that you're serious about the role and understand the regulatory landscape.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or drove performance improvements. This will help demonstrate your ability to lead and energise the Mortgage Underwriting teams.
✨Understand the Company Culture
Familiarise yourself with Nottingham Building Society's values and commitment to diversity and inclusion. Be ready to discuss how you can contribute to their friendly and inclusive culture, as well as how you’ve embraced similar values in your previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their approach to continuous improvement and how they support new mortgage products. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.