Product Performance Manager - Nottingham
2026-08-23T00:00:00
Burton on the Wolds
Leicestershire
GB
LE12 5
Any
2026-09-20T23:19:20.903
Contract details
Product Performance Manager - Nottingham
Contract type: Permanent
Hours: Full-time, 35 hours
Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)
Salary: Up to 65,000 per annum (depending on experience)
About the role
We’re hiring two Product Performance Managers! In this role, you’ll oversee how our mortgage strategy comes to life commercially, owning performance management within a key lending segment and helping us achieve our ambitions. Here’s a taste of what you will be doing as a Product Performance Manager at Nottingham Building Society:
- Own performance across your product segments, including metrics, triggers, and actions to drive results.
- Oversee the end-to-end product proposition (such as features, criteria, and affordability) in partnership with Credit Risk, Sales, Operations, and Marketing colleagues.
- Monitor sales performance and pipeline conversion, identifying opportunities to improve efficiency and customer outcomes.
- Lead product reviews, identifying key risks and opportunities.
- Bring deep market insight (competitors, customer needs, regulation) and turn this into actionable improvements.
- Own our approach to fair value, fees, and charges.
- Shape customer communications and retention strategies.
- Collaborate with Pricing to influence overall pricing strategy.
About you
- Experience in mortgage product or similar roles within a regulated financial services environment.
- Demonstrated success in driving customer and commercial outcomes through holistic product management.
Reward & Benefits
- A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays, and enhanced family leave.
- Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
- For all full-time roles, we work a 35-hour working week to promote a work/life balance, allowing you to be at your best inside and outside of work.
- A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers.
- A strong sustainability agenda with continual efforts to reduce our carbon footprint.
- Community engagement through volunteering days, supported by two paid days per year for causes or charities important to you.
- Health and wellbeing resources, including mental health first aiders.
Embracing Diversity Together
We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but reflects the vibrant communities we serve. Our commitment extends beyond internal culture to how we approach advertising and customer engagement. We work actively to eliminate barriers and biases, ensuring all individuals, regardless of background, have an equal opportunity to thrive and advance in their careers. We aim to create an environment that promotes collaboration, creativity, and a sense of belonging for everyone in our community.
About us
Together we overcome barriers and shape brighter futures for our customers, colleagues, and communities. We are a mutual, owned by our members, and use our resources to do good—investing in our community, responsible causes, and supporting you. Though our history spans over 170 years, our purpose remains enduring: helping our members save, plan for, and protect their financial futures.
At Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. Our mission is to break down barriers and build better futures by helping our customers achieve the milestone of homeownership.
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Contact Details:
The Nottingham Building Society Recruitment Team
