At a Glance
- Tasks: Create amazing experiences for guests by maintaining high cleanliness standards.
- Company: Join an award-winning pub and inn with a fun, empowering culture.
- Benefits: Competitive pay, tips, discounts, and access to cashback offers.
- Other info: Enjoy a vibrant work environment with team events and mental health support.
- Why this job: Be part of a team that values your ideas and supports your growth.
- Qualifications: A passion for hospitality and a keen eye for detail.
The predicted salary is between 28000 - 31000 £ per year.
We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that 'wow' our customers within an industry-leading environment.
We run friendly, welcoming, and positive pubs with rooms to high standards and a different approach to others, always striving to be the best we can be.
We are looking for a Housekeeper to join the family.
This role encompasses everything we believe in hospitality; the very best standards and going the extra mile to create an amazing experience for our guests.
Located in beautiful Box on the outskirts of Bath, The Northey Arms is a stunning pub and inn steeped in history, with a warm and welcoming atmosphere.
We're passionate about great food and drink, with an all-day food offer focused on seasonal, locally sourced produce and hearty pub classics.
Behind the bar you'll find plenty of award-winning Butcombe beer and cider, and a wide range of wine and cocktails.
With 13 ensuite bedrooms, The Northey is the ideal location for a rural retreat, family break or staycation, and exploring Bath and the surrounding Wiltshire countryside.
A haven for families, walkers, cyclists and locals alike, The Northey boasts a large beer garden, an extensive children's play area, and huge carpark.
What's in it for you?
- The chance to work for an award-winning business. We have won the Best Food offer (2019 & 2020) and Best Managed Pub Company (2021) at The UK Publican Awards.
- Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
- The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers.
We take a collaborative approach to business development; we want your ideas!
- A competitive hourly rate plus an equal share of great tips.
- Access to industry leading training and development. We offer bespoke training plans as part of our Pillars of Progression programme.
- We offer additional support and coaching from our talented managers.
- We will back with you the tools you need to do a great job and have invested significantly in our properties.
- The buzz that comes with team parties, events, training courses, great suppliers and some of the industry's best team rewards, discounts and benefits (including 50% off food on shift).
- A business who cares about you.
We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams.
We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
Compensation: To be discussed
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Housekeeper employer: The Northey Arms
Join an award-winning business that prioritises a friendly and positive kitchen environment, where high standards and innovation are at the forefront of our eclectic menus. With access to industry-leading training, bespoke development plans, and a commitment to employee well-being through initiatives like the Burnt Chef Project, we ensure that you not only grow as a chef but also thrive in a supportive community. Enjoy competitive pay, generous discounts, and the chance to work with the best locally sourced ingredients while being part of a company that truly cares about your success.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Northey Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Northey Arms
Don't be shy about reaching out to The Northey Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Northey Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Northey Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
