At a Glance
- Tasks: Lead evening operations and ensure top-notch service for members at our vibrant club.
- Company: Join The Northern Lawn Tennis Club, a community-focused and inclusive sports hub.
- Benefits: Enjoy complimentary membership, pension contributions, staff discounts, and growth opportunities.
- Other info: Flexible training hours to help you master club operations.
- Why this job: Be part of a dynamic team and make a real impact in a thriving environment.
- Qualifications: Strong organisational skills and a passion for engaging with people.
The predicted salary is between 29120 - 29120 € per year.
The Northern Lawn Tennis Club is a leading member-run racquets and fitness club located in the vibrant district of West Didsbury, Manchester. With 21 tennis courts, including 6 grass and 3 indoor courts, 2 covered padel courts, 6 squash courts, 2 modern gyms, and a welcoming bar and bistro, the Club offers exceptional facilities for sport, fitness and leisure. Combining a rich history with a modern and ambitious outlook, The Northern is committed to delivering an outstanding member experience built around sport, community and inclusivity.
The Northern Lawn Tennis Club is seeking an enthusiastic, professional and highly organised Duty Manager to oversee evening operations and play a key role in the day-to-day running of the Club. This is a hands-on leadership position suited to someone who thrives in a fast-paced, people-focused environment and enjoys balancing operational responsibility with member engagement. The successful candidate will provide a visible management presence throughout the Club during peak evening hours, ensuring high standards of service, safety and professionalism across all departments.
Working Hours: Tuesday to Saturday 3:15pm – 11:15pm (40 hours per week). Please note: initial training will take place over a 1–2 month period with varying shifts, including daytime, evening and weekend hours, to support a full understanding of club operations.
Benefits- Complimentary club membership
- Pension contribution
- Staff discounts
- Training and development opportunities
- Progression opportunities within the Club
- Exposure to operational and commercial management
- CMAE education pathway opportunities
- Operations
Duty Manager employer: The Northern Lawn Tennis Club
The Northern Lawn Tennis Club is an exceptional employer, offering a vibrant work culture that prioritises community and inclusivity. With comprehensive benefits including complimentary club membership, pension contributions, and ample training and development opportunities, employees can thrive in a supportive environment while enjoying the unique atmosphere of a leading racquets and fitness club in West Didsbury, Manchester. This role not only provides hands-on leadership experience but also opens doors for career progression within a forward-thinking organisation dedicated to enhancing member experiences.
Contact Detail:
The Northern Lawn Tennis Club Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the Club! Before your interview, spend some time familiarising yourself with The Northern Lawn Tennis Club. Visit the website, check out their social media, and maybe even pop in for a coffee. This will help you understand their culture and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for you. This insider knowledge can give you an edge during the interview process.
✨Tip Number 3
Prepare for situational questions! As a Duty Manager, you'll need to handle various scenarios. Think of examples from your past experiences where you've demonstrated leadership, problem-solving, and member engagement. Practice these stories so you can share them confidently.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing an outstanding member experience and how you can contribute to our vibrant community.
Tailor Your CV:Make sure your CV is tailored to the Duty Manager position. Highlight relevant experience in hospitality, operations, or leadership roles. We love seeing how your background aligns with our club's values and mission!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Northern Lawn Tennis Club.
How to prepare for a job interview at The Northern Lawn Tennis Club
✨Know the Club Inside Out
Before your interview, take some time to research The Northern Lawn Tennis Club. Familiarise yourself with its facilities, values, and community focus. This will not only show your genuine interest but also help you tailor your answers to align with their mission of delivering an outstanding member experience.
✨Showcase Your People Skills
As a Duty Manager, you'll be interacting with members and staff regularly. Prepare examples from your past experiences where you've successfully managed teams or resolved conflicts. Highlighting your ability to engage with people will demonstrate that you're a great fit for this people-focused role.
✨Prepare for Operational Scenarios
Expect questions about how you'd handle specific operational challenges, especially during peak hours. Think through potential scenarios, such as managing busy events or ensuring safety standards. Practising your responses will help you feel more confident and ready to impress.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the club's future plans, member engagement strategies, or training opportunities. This shows your enthusiasm for the role and helps you gauge if the club is the right fit for you.
