Royal & Derngate in Northampton seeks a Customer Experience Manager to lead the guest journey across both venues. You will provide visible leadership across frontline teams, volunteers and operations, ensuring welcoming, safe and commercially successful venues.
The role requires managing staffing, budget discipline and service standards while driving continuous improvements to customer experience and accessibility. Flexibility for evenings and weekends is essential.
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Customer Experience Leader — Theatre & Front of House in Northampton employer: THE NORTHAMPTON THEATRES TRUST LIMITED
The Northamptonshire Arts Management Trust is an exceptional employer, offering a supportive and collaborative work environment for the Finance Assistant role. With a commitment to employee growth, you will benefit from ongoing training and development opportunities while enjoying perks such as complimentary tickets to shows and a generous pension scheme. Located in the vibrant cultural hubs of Northampton and Corby, this position allows you to contribute to the arts while being part of a team that values respect, professionalism, and a positive workplace culture.
Contact Details:
THE NORTHAMPTON THEATRES TRUST LIMITED Recruitment Team
