At a Glance
- Tasks: Support the Store Manager in driving sales and enhancing customer experience.
- Company: Join The North Face, a leader in sustainable and active lifestyles.
- Benefits: Comprehensive benefits for mental, physical, and financial well-being.
- Other info: Opportunities for personal and professional growth in a diverse environment.
- Why this job: Be part of a passionate team that values integrity and curiosity.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Do you want to join one of our exceptional management teams and help drive consumer experience in one of our stores? We’re looking for a passionate Assistant Store Manager to join our The North Face team based in Wembley, London. As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Let’s talk about the role! We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference:
- Driving sales and profitability in synergy with your Store Manager
- Motivating, mentoring, and coaching sales associates
- Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them
- Staying on top of core retail operational procedures such as inventory, P&L etc
- Reporting performance metrics and demonstrate your understanding of KPIs to improve your store results
- Making sure your store looks great, in line with the brand’s visual merchandising guidelines
- Providing cover in the store manager’s absence
What makes you the perfect Assistant Store Manager?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You are not afraid to take the initiative where your Store Manager is absent.
- You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding.
- You take pride in mentoring employees, seeing them grow and having fun too!
- You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivity.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
- We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
Free to Be: We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
Assistant Store Manager in Wembley employer: The North Face
At The North Face, located in Wembley, London, we pride ourselves on being an exceptional employer that champions a culture of growth and inclusivity. Our comprehensive benefits package supports the mental, physical, and financial well-being of our associates, while our commitment to tailored training and career ownership empowers you to develop your skills across our iconic brands. Join us in fostering a community where respect, integrity, and a passion for exploration drive our success together.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Wembley
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The North Face's values and mission. This will help you connect your personal experiences with their goals, showing that you're not just a fit for the role but also for the team.
✨Tip Number 2
Practice your customer interaction skills! As an Assistant Store Manager, you'll be leading by example. Role-play common scenarios with friends or family to boost your confidence in delivering fantastic customer experiences.
✨Tip Number 3
Show off your leadership skills! Think of examples where you've motivated a team or improved processes. Be ready to share these stories during your interview to demonstrate how you can contribute to the store's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining The North Face team directly. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Store Manager in Wembley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love interacting with customers and driving sales. Share specific examples of how you've made a difference in previous roles.
Tailor Your CV:Make sure your CV is tailored to the Assistant Store Manager position. Highlight your experience in mentoring and leading teams, as well as any relevant retail processes you've implemented. We want to see how you can contribute to our store's success!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for excellent communication skills, so show us you can express your thoughts effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at The North Face!
How to prepare for a job interview at The North Face
✨Know the Brand Inside Out
Before your interview, dive deep into The North Face's mission and values. Understand their commitment to sustainability and active lifestyles. This knowledge will help you connect your personal values with the brand's purpose during the interview.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be expected to motivate and mentor your team. Prepare examples of how you've successfully led a team in the past, highlighting your hands-on approach and ability to drive sales. Be ready to discuss specific situations where you made a positive impact.
✨Demonstrate Your Customer-Centric Mindset
The North Face values exceptional customer experiences. Think of instances where you've gone above and beyond for customers. Share these stories to illustrate your passion for delivering outstanding service and how you can inspire your team to do the same.
✨Prepare for Operational Questions
Familiarise yourself with core retail operations like inventory management and KPIs. Be prepared to discuss how you would handle these aspects in the role. Showing that you understand the operational side of running a store will demonstrate your readiness for the position.
