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For Companies At a Glance
- Tasks: Lead the team, drive sales, and enhance customer experience in our store.
- Company: Join The North Face, part of the global VF family, promoting active lifestyles.
- Benefits: Competitive salary, 50% staff discount, and comprehensive well-being benefits.
- Why this job: Be a key player in a dynamic retail environment and grow your career.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
- Other info: Embrace a culture of diversity and continuous personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
Store Supervisor
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?
We’re looking for a motivated, enthusiastic Store Supervisor (perm, full-time) to join our The North Face team based in our retail store in Cheshire Oaks, Ellesmere Port.
As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Let’s talk about the role!
We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.
As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
How you’ll make a difference
In this entry level management position, you will assist the Store and Assistant Store Manager by:
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people. You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary
- Ideally you come from a retail background with some fashion or lifestyle experience
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are proficient in the use of MS Office and different POS systems
- You are flexible when it comes to working weekends, evenings, and holidays as necessary
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well‑being for all VF associates. When it comes to benefits, we’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different.
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback‑based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
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Store Supervisor employer: The North Face
Contact Detail:
The North Face Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The North Face's values and mission. This will help you connect your personal experiences with their goals, showing that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your people skills! As a Store Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Showcase your leadership potential! Think of examples from your past where you've motivated a team or improved customer service. Be ready to share these stories during your interview to demonstrate your hands-on mentality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining The North Face team directly. Don’t miss out on this opportunity!
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you love interacting with people and creating a fantastic shopping experience!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or fashion. We’re looking for those hands-on skills that show you can lead a team and drive sales effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to demonstrate your communication skills, as we value excellent written English in our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly.
How to prepare for a job interview at The North Face
✨Know Your Brand
Before the interview, dive deep into The North Face's mission and values. Understand their commitment to sustainability and active lifestyles. This knowledge will help you connect your personal values with the brand's purpose during the conversation.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to lead by example. Prepare examples of how you've motivated teams or improved customer service in previous roles. Highlight your hands-on approach and enthusiasm for creating a supportive environment.
✨Understand Retail KPIs
Familiarise yourself with key performance indicators relevant to retail. Be ready to discuss how you can contribute to achieving these goals. Showing that you understand the business side of retail will impress the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.