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- Tasks: Lead a team, drive sales, and enhance customer experience in our vibrant store.
- Company: Join The North Face, part of the global VF family, promoting active lifestyles.
- Benefits: Enjoy competitive salary, 50% staff discount, and comprehensive well-being benefits.
- Why this job: Develop your leadership skills and make a real impact in a fun environment.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
- Other info: Embrace a culture of diversity and growth with tailored training opportunities.
The predicted salary is between 21600 - 36000 £ per year.
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?
We’re looking for a motivated, enthusiastic Store Supervisor to join our The North Face team based in our retail store at Bluewater Shopping Centre.
As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
Let’s talk about the role!
We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.
As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
How You’ll Make a Difference
In this entry level management position, you will assist the Store and Assistant Store Manager by:
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary
- Ideally you come from a retail background with some fashion or lifestyle experience
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are proficient in the use of MS Office and different POS systems
- You are flexible when it comes to working weekends, evenings, and holidays as necessary
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
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Store Supervisor employer: The North Face
Contact Detail:
The North Face Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out The North Face's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice your communication skills! As a Store Supervisor, you'll need to motivate your team and engage with customers. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your leadership potential! During the interview, share examples of how you've successfully led a team or improved customer service in previous roles. This will demonstrate that you're ready to take on the responsibilities of a supervisor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining The North Face team directly. Don’t miss out on this opportunity!
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you love interacting with people and creating a fantastic shopping experience!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or fashion. We’re looking for those specific skills that align with the Store Supervisor role, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate good communication skills, so this is your chance to demonstrate them right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The North Face
✨Know the Brand Inside Out
Before your interview, make sure you research The North Face and its values. Understand their commitment to sustainability and active lifestyles. This will not only show your enthusiasm but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or inspired others, especially in a retail environment.
✨Be Customer-Centric
Highlight your passion for delivering excellent customer service. Think of specific instances where you went above and beyond for a customer. This will resonate well with the interviewers, as they value a hands-on mentality and a focus on consumer experience.
✨Prepare for Operational Questions
Expect questions about store operations, KPIs, and visual merchandising standards. Brush up on your knowledge of these areas and be ready to discuss how you would ensure the store meets its operational goals while maintaining a fantastic shopping environment.
