Sales Specialist

Sales Specialist

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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The North Face

At a Glance

  • Tasks: Engage customers and provide an unforgettable shopping experience while supporting junior associates.
  • Company: Join The North Face, a leading exploration brand under the global VF family.
  • Benefits: Enjoy 50% staff discounts, career growth opportunities, and a supportive culture focused on well-being.
  • Why this job: Be part of a passionate team that values integrity, curiosity, and community while making a positive impact.
  • Qualifications: 1+ year retail experience, excellent communication skills, and a flexible attitude towards working hours.
  • Other info: We celebrate diversity and encourage authentic self-expression in our workplace.

The predicted salary is between 28800 - 43200 £ per year.

Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!
We\’re looking for a resourceful Sales Specialist (perm, full-time) to join our The North Face team based in Regent Street, London .
Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It\’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Let\’s talk about the role!
We believe that our Sales Specialists have a great opportunity to develop their full potential with us. That\’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you\’ll make a difference
We expect that our Sales Specialists help deliver a memorable retail experience by:

  • Providing the highest level of customer service, ensuring that all customers are treated with respect
  • Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates
  • Acting as a buddy to new starters, helping support their onboarding
  • Maintaining merchandising standards in accordance with brand guidelines
  • Keeping up to date with current trends and the brand\’s place within the market
  • Following all operational procedures in the store and in the stock room
  • Occasionally supporting the management team with opening and closing processes

What makes you the perfect Sales Specialist?

  • You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
  • You have a positive can-do attitude, facing all situations in the store
  • You are passionate about our brand, fashion, and retail in general
  • You have at least 1+ year experience working on a fast-paced shop floor ideally from a fashion and/or lifestyle background
  • You have excellent written and verbal communication in both LANGUAGE and English
  • You are flexible when it comes to working weekends, evenings and holidays as necessary

Moreover, you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What\’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we\’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:

  • Career ownership, enabling you to build your knowledge and experience across different brands
  • A supportive feedback-based culture where respect and integrity guide us in what we do
  • Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally

Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
#LI-FM1
R-20250724-0018

Sales Specialist employer: The North Face

At The North Face, located in the vibrant Regent Street, London, we pride ourselves on being an exceptional employer that champions a culture of exploration and community. Our Sales Specialists enjoy comprehensive benefits, including a competitive salary, generous staff discounts, and tailored training opportunities that foster both personal and professional growth. With a commitment to diversity and a supportive feedback-based environment, we empower our team members to take ownership of their careers while delivering memorable experiences to our customers.
The North Face

Contact Detail:

The North Face Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Specialist

✨Tip Number 1

Familiarise yourself with The North Face brand and its products. Understanding the brand's ethos and product range will not only help you during the interview but also demonstrate your genuine interest in the role.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Be ready to discuss specific situations where you went above and beyond for a customer.

✨Tip Number 3

Network with current or former employees of The North Face. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

✨Tip Number 4

Demonstrate your passion for outdoor activities and lifestyle brands. Sharing personal experiences related to exploration or adventure can resonate well with the hiring team and show that you align with their values.

We think you need these skills to ace Sales Specialist

Customer Service Excellence
Product Knowledge
Team Leadership
Communication Skills
Retail Sales Experience
Merchandising Standards
Flexibility in Working Hours
Positive Attitude
Onboarding Support
Trend Awareness
Operational Procedures Compliance
Empathy
Integrity
Curiosity

Some tips for your application 🫡

Understand the Role: Before applying, take the time to thoroughly read the job description for the Sales Specialist position. Understand the key responsibilities and the qualities they are looking for in a candidate.

Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in retail or customer service. Emphasise your ability to provide excellent customer service and any experience you have in a fast-paced environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your enthusiasm for the role. Mention specific examples of how you've delivered exceptional customer experiences in the past and how you embody the company's guiding principles.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at The North Face

✨Show Your Passion for the Brand

Make sure to express your enthusiasm for The North Face and its mission. Share any personal experiences with the brand or products, as this will demonstrate your genuine interest and alignment with their values.

✨Demonstrate Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to ensure a memorable shopping experience for customers.

✨Be Ready to Discuss Trends

Stay updated on current fashion and lifestyle trends, especially those relevant to The North Face. Be prepared to discuss how these trends impact customer preferences and how you can leverage them in your role.

✨Emphasise Teamwork and Leadership

Since you'll be acting as a buddy to new starters, share your experiences in mentoring or supporting colleagues. Highlight your ability to inspire and lead by example, showcasing your hands-on mentality and positive attitude.

Sales Specialist
The North Face
Location: London
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