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- Tasks: Engage customers and provide exceptional service while maintaining store standards.
- Company: Join The North Face, part of VF, a global leader in sustainable apparel.
- Benefits: Enjoy 50% staff discounts, tailored training, and a supportive work culture.
- Why this job: Be part of a community that values curiosity, integrity, and personal growth.
- Qualifications: Passion for retail and customer interaction; experience is a plus but not required.
- Other info: Flexible hours including weekends; commitment to diversity and inclusion.
Sales Associate (part-time 20hr)
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!
We\’re looking for a passionate Sales Associate (perm, part-time 20hr) to join our The North Face team based in our Wembley Designer Outlet store in London
As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It\’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Let\’s talk about the role!
We believe that our Sales Associates have a great opportunity to develop their full potential with us. That\’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you\’ll make a difference
We expect that our Sales Associates help deliver a memorable retail experience by:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand\’s place within the market
- Following all operational procedures in the store and in the stock room.
What makes you the perfect Sales Associate?
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are flexible when it comes to working weekends, evenings and holidays as necessary
Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What\’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we\’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
#LI-FM1
R-20250802-0003
Sales Associate (part-time 20hr) employer: The North Face
Contact Detail:
The North Face Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (part-time 20hr)
✨Tip Number 1
Familiarise yourself with The North Face brand and its products. Understanding the brand's values and current trends will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles or experiences. This will highlight your ability to create memorable shopping experiences.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours, especially weekends and holidays. Emphasising your willingness to adapt will show that you're a team player who can meet the store's needs.
✨Tip Number 4
Prepare questions about the company culture and training opportunities. This demonstrates your interest in personal growth and aligns with their commitment to developing employees within the VF family.
We think you need these skills to ace Sales Associate (part-time 20hr)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The North Face is looking for in a Sales Associate. Highlight your customer service skills and any relevant experience in retail or fashion.
Tailor Your CV: Make sure your CV reflects your passion for retail and customer interaction. Include any previous experience, even if it's not directly related, and emphasise your enthusiasm for the brand and its values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and explains why you want to work for The North Face. Mention specific aspects of the company that resonate with you, such as their commitment to sustainability and community.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free of errors. If you speak another language, mention it as it could be an added advantage.
How to prepare for a job interview at The North Face
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for interacting with customers during the interview. Share examples of how you've provided excellent service in the past, as this role is all about creating memorable shopping experiences.
✨Demonstrate Brand Knowledge
Research The North Face and its products before the interview. Be prepared to discuss current trends in the retail market and how the brand fits into those trends. This shows your genuine interest and commitment to the role.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and your flexibility regarding working hours. Mention any previous experiences where you collaborated with others or adapted to changing schedules, as this aligns with the company's values.
✨Align with Their Guiding Principles
Familiarise yourself with the company's guiding principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere. Be ready to provide examples of how you embody these principles in your daily life or previous roles.