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- Tasks: Engage customers and provide an unforgettable shopping experience as a Sales Associate.
- Company: Join The North Face, part of VF, a global leader in sustainable apparel.
- Benefits: Enjoy 50% staff discounts, tailored training, and a supportive work culture.
- Why this job: Be part of a community that values curiosity, integrity, and personal growth.
- Qualifications: No prior experience needed; just bring your passion for retail and great communication skills.
- Other info: Flexible hours required, including weekends and holidays.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!
We\’re looking for a passionate Sales Associate (perm, part-time 20hr) to join our The North Face team based in Newcastle upon Tyne.
As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It\’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Let\’s talk about the role!
We believe that our Sales Associates have a great opportunity to develop their full potential with us. That\’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you\’ll make a difference
We expect that our Sales Associates help deliver a memorable retail experience by:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand\’s place within the market
- Following all operational procedures in the store and in the stock room.
What makes you the perfect Sales Associate?
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are flexible when it comes to working weekends, evenings and holidays as necessary
Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What\’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we\’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and expe
rience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
R-20250805-0020
Sales Associate (part-time 20hr) employer: The North Face
Contact Detail:
The North Face Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (part-time 20hr)
✨Tip Number 1
Familiarise yourself with The North Face brand and its products. Understanding the brand's values and current trends will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's in person or online. Highlighting your enthusiasm for helping others can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss how you embody the company's Guiding Principles. Think of examples from your past experiences that demonstrate integrity, curiosity, and empathy, as these traits are highly valued by The North Face.
✨Tip Number 4
Network with current or former employees of The North Face if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Sales Associate (part-time 20hr)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The North Face is looking for in a Sales Associate. Highlight your passion for customer service and retail, as well as your enthusiasm for the brand.
Tailor Your CV: Make sure your CV reflects your relevant skills and experiences. Emphasise any previous customer service roles or experiences that demonstrate your ability to provide excellent service and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the brand. Mention specific aspects of The North Face that resonate with you and how you embody their Guiding Principles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at The North Face
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for interacting with customers during the interview. Share examples of how you've provided excellent service in the past, as this role is all about creating memorable shopping experiences.
✨Demonstrate Knowledge of The North Face
Research The North Face and its products before the interview. Being able to discuss current trends and the brand's position in the market will show your genuine interest and help you stand out as a candidate.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and your flexibility regarding working hours. The company values a hands-on mentality and a positive attitude, so be ready to share how you embody these traits.
✨Align with Their Guiding Principles
Familiarise yourself with the company's guiding principles: Integrity, Courage, Curiosity, Empathy, and Perseverance. Be prepared to discuss how you live by these values in your daily life and how they relate to your work ethic.
