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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join The North Face, a leading exploration brand with a vibrant team.
- Benefits: Enjoy 50% staff discount, career growth, and tailored training.
- Why this job: Be part of a community that values curiosity and integrity.
- Qualifications: Passion for retail and excellent communication skills.
- Other info: Flexible hours and a supportive culture await you!
Overview
Sales Associate (part-time 10hr)
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!
We’re looking for a passionate Sales Associate (perm, part-time 10hr) to join our The North Face team based in our store in Livingston, Scotland.
As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyle they cherish through our family of iconic brands. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Let’s talk about the role!
We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
Responsibilities
How you’ll make a difference
We expect that our Sales Associates help deliver a memorable retail experience by:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room
Qualifications
What makes you the perfect Sales Associate?
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are flexible when it comes to working weekends, evenings and holidays as necessary
Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
Benefits
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
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Sales Associate (part-time 10hr) employer: The North Face
Contact Detail:
The North Face Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (part-time 10hr)
✨Tip Number 1
Get to know the brand inside out! Before your interview, spend some time exploring The North Face's products and values. This will not only help you answer questions confidently but also show your genuine passion for the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle different customer interactions. Role-playing with a friend can help you feel more prepared and relaxed during the actual interview.
✨Tip Number 3
Show off your enthusiasm! When you walk into the interview, let your positive energy shine through. Smile, make eye contact, and express your excitement about the opportunity to work with The North Face team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you on their radar.
We think you need these skills to ace Sales Associate (part-time 10hr)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for The North Face and retail shine through! We want to see how much you love interacting with customers and how you embody our brand values.
Tailor Your CV: Make sure your CV highlights relevant experiences that align with the Sales Associate role. We’re looking for examples of your customer service skills and any previous retail experience, even if it’s just a part-time gig!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you! Share your unique experiences and what makes you a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at The North Face
✨Know the Brand Inside Out
Before your interview, make sure you research The North Face thoroughly. Understand their products, values, and current trends in the market. This will not only show your passion for the brand but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s a retail job or any other role, be ready to discuss how you handled difficult situations and ensured customer satisfaction.
✨Emphasise Your Team Spirit
The North Face values teamwork, so be prepared to talk about how you work well with others. Share instances where you collaborated with colleagues to achieve a common goal or improved the shopping experience for customers together.
✨Demonstrate Your Flexibility
Since the role requires working weekends and holidays, express your willingness to adapt your schedule. Highlight any previous experiences where you had to be flexible and how you managed to balance your commitments.
