Sales Associate

Sales Associate

Tewkesbury Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage customers and provide an unforgettable shopping experience in our new store.
  • Company: Join The North Face, part of VF, a global leader in sustainable apparel.
  • Benefits: Enjoy 50% staff discounts, career growth opportunities, and tailored training.
  • Why this job: Be part of a passionate team that values integrity, curiosity, and community.
  • Qualifications: No prior experience needed; just bring your enthusiasm and positive attitude!
  • Other info: Flexible hours required, including weekends and holidays.

The predicted salary is between 24000 - 36000 £ per year.

Sales Associates

Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!

We’re looking to recruit a team of passionate Sales Associates (perm, part-time & full-time) to join our The North Face team based in our brand-new store opening at the Cotswolds Designer Outlet, Tewkesbury.

As a Sales Associate, you will inspire our customers, deliver excellent service, and help maintain the highest standards on our shop floor.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places, and people to connect with.

Let’s talk about the role!

We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organization but empower our people to take responsibility at store level.

How you’ll make a difference

We expect that our Sales Associates help deliver a memorable retail experience by:

  • Providing the highest level of customer service, ensuring that all customers are treated with respect
  • Developing a thorough knowledge of products in store
  • Maintaining merchandising standards in accordance with brand guidelines
  • Keeping up to date with current trends and the brand’s place within the market
  • Following all operational procedures in the store and in the stock room.

What makes you the perfect Sales Associate?

  • You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
  • You have a positive can-do attitude, facing all situations in the store
  • You are passionate about our brand, fashion, and retail in general
  • You have excellent written and verbal communication skills in English (another language is a plus but not necessary)
  • You are flexible when it comes to working weekends, evenings, and holidays as necessary

Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme, and staff discounts (by the way, we offer 50%!). And we offer the same. Only different. Along with this, you will have:

  • Career ownership, enabling you to build your knowledge and experience across different brands
  • A supportive feedback-based culture where respect and integrity guide us in what we do
  • Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you liked what you have read and want to join our team, then we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.

#LI-FM1

#readytoapply

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Sales Associate employer: The North Face

The North Face, part of the VF family, is an exceptional employer that prioritises the growth and well-being of its Sales Associates. With a supportive feedback-based culture, tailored training opportunities, and a commitment to diversity and inclusion, employees are empowered to thrive in a dynamic retail environment. Located in the picturesque Cotswolds Designer Outlet, this role offers not only competitive benefits, including a generous staff discount, but also the chance to be part of a community that values integrity, curiosity, and a passion for exploration.
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Contact Detail:

The North Face Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Associate

✨Tip Number 1

Familiarise yourself with The North Face brand and its products. Understanding the brand's values and product range will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Showcase your customer service skills in any interactions you have, whether it's through networking or during the interview process. Highlight experiences where you've gone above and beyond to create a positive experience for customers.

✨Tip Number 3

Be prepared to discuss current trends in retail and how The North Face fits into the market. This shows that you're not only passionate about the brand but also knowledgeable about the industry.

✨Tip Number 4

Demonstrate your flexibility and willingness to work varied hours. Mention any previous experiences where you've adapted to changing schedules, as this aligns with the role's requirements.

We think you need these skills to ace Sales Associate

Customer Service Skills
Communication Skills
Product Knowledge
Teamwork
Flexibility
Attention to Detail
Sales Techniques
Problem-Solving Skills
Time Management
Adaptability
Positive Attitude
Merchandising Standards
Knowledge of Current Trends
Empathy

Some tips for your application 🫡

Understand the Brand: Before applying, take some time to research The North Face and its values. Familiarise yourself with their commitment to sustainability and active lifestyles, as this will help you align your application with their mission.

Tailor Your CV: Make sure your CV highlights any relevant experience in retail or customer service. Emphasise your passion for fashion and your ability to provide excellent customer service, as these are key qualities they are looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you've demonstrated their Guiding Principles in previous roles or experiences.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your communication is clear and professional, reflecting your excellent written skills.

How to prepare for a job interview at The North Face

✨Show Your Passion for the Brand

Make sure to express your enthusiasm for The North Face and its mission. Share why you love the brand and how it aligns with your personal values, especially regarding sustainability and active lifestyles.

✨Demonstrate Excellent Customer Service Skills

Prepare examples of how you've provided outstanding customer service in the past. Highlight your ability to connect with customers and create memorable shopping experiences, as this is crucial for the role.

✨Familiarise Yourself with Current Trends

Research the latest trends in fashion and retail, particularly those relevant to outdoor apparel. Being knowledgeable about the market will show your commitment and help you engage in meaningful conversations during the interview.

✨Emphasise Your Team Spirit

The role requires a hands-on mentality and teamwork. Be ready to discuss how you collaborate with others and set a positive example for your colleagues, showcasing your ability to contribute to a supportive work environment.

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