At a Glance
- Tasks: Lead the team, drive sales, and ensure an amazing customer experience.
- Company: Join The North Face, part of the global VF family, promoting active lifestyles.
- Benefits: Enjoy career growth, tailored training, and comprehensive well-being benefits.
- Other info: Flexible hours and a culture that celebrates diversity and authenticity.
- Why this job: Be a key player in a vibrant store environment and make a real impact.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for a motivated, enthusiastic Store Supervisor (part-time 32hr) to join our The North Face team based in Aberdeen. As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management. As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
How you’ll make a difference:
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer‑ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people.
- You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible.
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
- Ideally you come from a retail background with some fashion or lifestyle experience.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
- We offer comprehensive benefits that encourage mental, physical, and financial well‑being for all VF associates.
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback‑based culture where respect and integrity guide us in what we do.
- Tailored training. From an induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
Part-Time Store Supervisor: Drive Service & Growth employer: The North Face
The North Face, part of the VF family, is an exceptional employer that champions a culture of exploration and community. Located in Aberdeen, our part-time Store Supervisor role offers not only competitive benefits but also a supportive environment focused on personal and professional growth. With tailored training and a commitment to diversity and inclusion, we empower our associates to thrive while driving sustainable lifestyles and delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Store Supervisor: Drive Service & Growth
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The North Face's values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your people skills! As a Store Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Prepare some questions! When you get the chance to ask questions during the interview, make sure they reflect your interest in driving service and growth. This shows you're not just looking for any job, but you genuinely want to contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and really interested in joining The North Face team.
We think you need these skills to ace Part-Time Store Supervisor: Drive Service & Growth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love interacting with people and driving a fantastic customer experience. Share any relevant experiences that highlight your passion for retail and leadership.
Tailor Your CV:Make sure your CV is tailored to the Store Supervisor role. Highlight your retail experience, especially any leadership roles you've had. We’re looking for someone who can coach and motivate a team, so don’t forget to mention those skills!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate good communication skills, so make sure your written English is top-notch. Remember, we want to see your personality come through!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at The North Face!
How to prepare for a job interview at The North Face
✨Know the Brand Inside Out
Before your interview, make sure you research The North Face and its values. Understand their commitment to sustainability and active lifestyles. This will not only show your enthusiasm but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Highlight your hands-on approach and how it positively impacted sales.
✨Demonstrate Your Customer Service Passion
Be ready to discuss how you create a supportive and fun environment for both customers and staff. Share specific instances where you went above and beyond to enhance the customer experience, as this is crucial for the role.
✨Prepare for Operational Questions
Expect questions about retail operations, such as opening and closing procedures or maintaining visual merchandising standards. Brush up on your knowledge of KPIs and be prepared to discuss how you would ensure they are met in your store.
