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- Tasks: Lead a dynamic team to enhance customer experiences and drive sales.
- Company: Join The North Face, part of the global VF family, promoting active lifestyles.
- Benefits: Enjoy competitive salary, 50% staff discount, and comprehensive well-being benefits.
- Why this job: Make a real impact in retail while nurturing your team's growth and creativity.
- Qualifications: Experience in retail management, strong communication skills, and a passion for customer service.
- Other info: Embrace a culture of belonging and continuous personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
Do you want to leave your mark and drive the consumer experience in one of our stores? We’re looking for an outstanding Store Manager to join our The North Face team based in The Trafford Centre, Manchester. As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.
Our store managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but give our managers the freedom to try out new solutions to drive sales and enhance customer experience.
How you’ll make a difference
- Leading, motivating and mentoring your store teams to drive a customer first approach
- Implementing our established retail processes while looking for ways to improve them
- Keeping on top of core retail operational procedures such as inventory, P&L etc
- Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
- Making sure your store looks great, in line with the brand’s visual merchandising guidelines
What makes you the perfect Store Manager?
- You love interacting with customers. The joy of helping a customer find the perfect product is special and you get that.
- Working in a store can be demanding, no problem for you, as you are resilient and self-driven.
- You know how to develop a great team who share your passion and vision to make every shopping experience outstanding.
- You take pride in mentoring employees, seeing them grow and having fun too!
- You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
- We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.
- Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%!).
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
- The opportunity to network with other Store Managers throughout Europe and with our head office.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Store Manager in Manchester employer: The North Face
Contact Detail:
The North Face Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Manchester
✨Tip Number 1
Get to know the company inside out! Research The North Face and its values, especially their commitment to sustainability and community. This will help you connect your experience with their mission during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the company culture and what they look for in a Store Manager. Personal connections can give you an edge!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you led a team or improved customer satisfaction. Show them how you embody their guiding principles in real-life scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the team at The North Face.
We think you need these skills to ace Store Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you love helping customers and leading a team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Store Manager role. We’re looking for specific examples of how you've driven sales and improved customer satisfaction.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and skills, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at The North Face
✨Know Your Brand
Before the interview, dive deep into The North Face's mission and values. Understand their commitment to sustainability and active lifestyles. This will not only help you align your answers with their ethos but also show your genuine interest in the brand.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and mentor others, as this is crucial for a Store Manager role. Use specific situations where you drove sales or improved customer satisfaction through effective leadership.
✨Understand Retail Metrics
Brush up on key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've used metrics like P&L, inventory management, and sales targets to drive store performance. This shows that you’re not just a people person but also a numbers-savvy manager.
✨Emphasise Customer Experience
Think of ways you've enhanced customer experiences in previous roles. Prepare to share stories that demonstrate your passion for helping customers find the perfect product and how you’ve implemented processes to improve service quality in-store.
