At a Glance
- Tasks: Support the Store Manager and drive an exceptional customer experience.
- Company: Join The North Face, a leader in sustainable and active lifestyles.
- Benefits: Competitive salary, 50% staff discount, and tailored training opportunities.
- Other info: Flexible hours and a culture of respect and authenticity.
- Why this job: Be part of a passionate team that inspires exploration and community.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
Do you want to join one of our exceptional management teams and help drive the consumer experience in one of our stores? We’re looking for a passionate Assistant Store Manager to join our The North Face team based in Battersea, London. As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.
We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference
- Driving sales and profitability in synergy with your Store Manager
- Motivating, mentoring, and coaching sales associates
- Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them
- Staying on top of core retail operational procedures such as inventory, P&L etc
- Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
- Making sure your store looks great, in line with the brand’s visual merchandising guidelines
- Providing cover in the store manager’s absence
What makes you the perfect Assistant Store Manager?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You are not afraid to take the initiative where your Store Manager is absent.
- You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding.
- You take pride in mentoring employees, seeing them grow and having fun too!
- You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivity.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Growth‑Driven Assistant Store Manager | Lead & Inspire employer: The North Face
At The North Face, located in the vibrant Battersea area of London, we pride ourselves on being an exceptional employer that champions personal and professional growth. Our supportive work culture fosters a sense of community and belonging, while our comprehensive benefits package, including generous staff discounts and tailored training opportunities, empowers our employees to thrive. Join us in our mission to inspire exploration and make a positive impact on both people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Growth‑Driven Assistant Store Manager | Lead & Inspire
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The North Face's values and mission. Show us that you’re not just a fit for the role, but also for the team. It’ll help you stand out and demonstrate your passion for the brand.
✨Tip Number 2
Practice your pitch! Be ready to share your experiences in retail and how they align with the Assistant Store Manager role. We want to hear about your hands-on approach and how you've motivated teams in the past. Keep it engaging and authentic!
✨Tip Number 3
Show off your customer service skills! During the interview, be prepared to discuss how you’ve created memorable experiences for customers. We love candidates who can connect with people and inspire their teams to do the same.
✨Tip Number 4
Don’t forget to ask questions! This is your chance to learn more about the role and the team. Ask about the store’s goals or how they measure success. It shows us you’re genuinely interested and ready to contribute to our community of explorers.
We think you need these skills to ace Growth‑Driven Assistant Store Manager | Lead & Inspire
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you love interacting with customers and creating memorable experiences!
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the role of Assistant Store Manager. Focus on your leadership skills, sales achievements, and any mentoring you've done – we love seeing how you've made a difference in previous roles!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see why you're a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at The North Face!
How to prepare for a job interview at The North Face
✨Know the Brand Inside Out
Before your interview, dive deep into The North Face's mission and values. Understand their commitment to sustainability and active lifestyles. This knowledge will not only impress your interviewers but also show that you’re genuinely passionate about the brand.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be expected to motivate and mentor your team. Prepare examples of how you've successfully led a team in the past, highlighting your hands-on approach and ability to drive sales. Be ready to discuss specific situations where you made a positive impact.
✨Demonstrate Your Customer-Centric Mindset
The North Face values exceptional customer experiences. Think of instances where you went above and beyond for a customer. Share these stories during your interview to illustrate your dedication to creating memorable shopping experiences.
✨Prepare for Operational Questions
Familiarise yourself with retail operational procedures like inventory management and P&L. Be prepared to discuss how you would handle these aspects in the role. Showing that you understand the metrics and KPIs will demonstrate your readiness to contribute to the store's success.
