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For Companies At a Glance
- Tasks: Lead the team, drive sales, and ensure an amazing customer experience.
- Company: Join The North Face, part of a global apparel family focused on sustainability.
- Benefits: Competitive salary, 50% staff discount, tailored training, and career growth opportunities.
- Other info: Embrace a culture of belonging and authenticity while exploring your potential.
- Why this job: Be a key player in a vibrant store environment and make a real impact.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for a motivated, enthusiastic Store Supervisor to join our The North Face team based in our outlet store at Gloucester Quays on a fixed-term basis until July 2026.
As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales. The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management. As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
How you’ll make a difference:
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible.
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
- Ideally you come from a retail background with some fashion or lifestyle experience.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Store Supervisor (fixed-term, full-time) in Gloucester employer: The North Face
Contact Detail:
The North Face Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor (fixed-term, full-time) in Gloucester
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The North Face's values and mission. Show us that you’re not just a fit for the role, but also for our community of explorers.
✨Tip Number 2
Practice your people skills! As a Store Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Prepare some questions! We love candidates who are curious. Ask about team dynamics, training opportunities, or how we measure success in the store. It shows you’re genuinely interested in growing with us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining The North Face team right from the start.
We think you need these skills to ace Store Supervisor (fixed-term, full-time) in Gloucester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you love interacting with people and creating a fantastic shopping experience!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail or fashion. We’re looking for someone who can lead and motivate a team, so showcase any leadership roles you've had before.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate good communication skills, so make sure your written English is top-notch!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with The North Face team.
How to prepare for a job interview at The North Face
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with The North Face brand and its values. Understand their commitment to sustainability and active lifestyles. This will help you demonstrate your alignment with their purpose and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Supervisor, you’ll need to lead by example. Prepare examples from your past experiences where you’ve successfully motivated a team or improved customer service. Highlight your hands-on mentality and how you can create a supportive environment for your colleagues.
✨Understand Retail KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you would contribute to achieving these goals in your role. This shows that you’re not just about sales but also understand the operational side of running a store.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.