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- Tasks: Lead and inspire your team to enhance customer experiences and drive sales.
- Company: Join The North Face, a global leader in outdoor apparel and exploration.
- Benefits: Enjoy competitive salary, 50% staff discount, and comprehensive well-being benefits.
- Why this job: Make a real impact while nurturing a passionate team in a vibrant retail environment.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Embrace a culture of diversity and personal growth with tailored training opportunities.
The predicted salary is between 21600 - 36000 ÂŁ per year.
Join to apply for the Store Manager role at The North Face in Kingston. As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.
The North Face is part of the VF family, a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: we power movements of sustainable and active lifestyles for the betterment of people and our planet.
Our store managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but give our managers the freedom to try out new solutions to drive sales and enhance customer experience.
How You’ll Make a Difference- Lead, motivate and mentor your store teams to drive a customer‑first approach.
- Implement our established retail processes whilst looking for ways to improve them.
- Keep on top of core retail operational procedures such as inventory, P&L, etc.
- Report performance metrics and demonstrate your understanding of KPIs to improve your store results.
- Ensure your store looks great, in line with the brand’s visual‑merchandising guidelines.
- You love interacting with customers and enjoy helping them find the perfect product.
- You are resilient and self‑driven, able to handle the demands of working in a store.
- You know how to develop a great team who share your passion and vision.
- You take pride in mentoring employees and seeing them grow.
- You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising.
- You have excellent written and verbal communication in English.
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?- We offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates.
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback‑based culture where respect and integrity guide us in what we do.
- Tailored training, from an induction to ongoing online and face‑to‑face training sessions.
- The opportunity to network with other Store Managers throughout Europe and with our head office.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Store Manager in England employer: The North Face
Contact Detail:
The North Face Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in England
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The North Face's values and mission. This will help you connect your own experiences with what they stand for, showing that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your storytelling skills! When discussing your past experiences, frame them as stories that highlight your leadership and customer service skills. This makes your answers more engaging and memorable for the interviewers.
✨Tip Number 3
Show off your passion for the brand! Whether it's through your personal experiences with outdoor activities or how you connect with their products, let your enthusiasm shine. It’s all about demonstrating that you’re not just looking for any job, but this job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Store Manager in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for The North Face and the role of Store Manager shine through. We want to see how your love for customer interaction and outdoor exploration aligns with our brand's values.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail management, team leadership, and customer service. We’re looking for specific examples that demonstrate your ability to drive sales and enhance customer satisfaction.
Be Clear and Concise: Keep your written application clear and to the point. Use straightforward language to communicate your skills and experiences. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that we receive all your details correctly and gives you the best chance to stand out among other candidates.
How to prepare for a job interview at The North Face
✨Know Your Brand
Before the interview, dive deep into The North Face's mission and values. Understand their commitment to sustainability and active lifestyles. This knowledge will help you connect your personal values with the brand's purpose during the conversation.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led and motivated teams in the past. Highlight specific instances where your leadership directly improved customer satisfaction or sales. This will demonstrate that you can nurture a team while driving results.
✨Understand Retail Metrics
Brush up on key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've used metrics like P&L and inventory management to enhance store performance. This shows you're not just a people person but also a numbers-savvy manager.
✨Emphasise Customer Experience
Think of stories where you went above and beyond for customers. The North Face values a customer-first approach, so share how you've created outstanding shopping experiences. This will highlight your alignment with their core values and your passion for customer service.
