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For Companies At a Glance
- Tasks: Lead and inspire your team to create unforgettable customer experiences.
- Company: Join The North Face, part of the global VF family, promoting active lifestyles.
- Benefits: Enjoy a competitive salary, 50% staff discount, and comprehensive well-being benefits.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Embrace a culture of diversity and personal growth with tailored training opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Store Manager role at The North Face. Do you want to leave your mark and drive the consumer experience in one of our stores? We’re looking for an outstanding Store Manager to join our The North Face team based in Cheshire Oaks, Ellesmere Port.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
Our store managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but give our managers the freedom to try out new solutions to drive sales and enhance customer experience.
How You’ll Make a Difference
- Leading, motivating and mentoring your store teams to drive a customer first approach
- Implementing our established retail processes whilst looking for ways to improve them
- Keeping on top of core retail operational procedures such as inventory, P&L etc
- Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
- Making sure your store looks great, in line with the brand’s visual merchandising guidelines
What makes you the perfect Store Manager?
- You love interacting with customers.
- You are resilient and self-driven.
- You know how to develop a great team who share your passion and vision to make every shopping experience outstanding.
- You take pride in mentoring employees, seeing them grow and having fun too!
- You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising.
- You have excellent written and verbal communication in English.
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%!).
Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training, from an induction to ongoing online and face-to-face training sessions
- The opportunity to network with other Store Managers throughout Europe and with our head office
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
Equal Opportunity
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
Interested? If you liked what you have read and want to join our team then we would be keen to hear from you!
Contact: Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Store Manager in Ellesmere Port employer: The North Face
Contact Detail:
The North Face Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Ellesmere Port
✨Tip Number 1
Get to know the company inside out! Research The North Face, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion and understanding of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their needs, especially around customer service and team leadership.
✨Tip Number 3
Dress the part! When you’re heading to the interview, make sure you’re looking sharp and embodying the brand’s style. It shows you care about the role and understand the importance of visual merchandising.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re genuinely interested in the position!
We think you need these skills to ace Store Manager in Ellesmere Port
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you love helping customers and creating memorable experiences!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Store Manager role. Focus on your leadership skills and any achievements in driving sales or improving customer satisfaction.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experience and skills, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The North Face
✨Know Your Brand
Before the interview, dive deep into The North Face's mission and values. Understand their commitment to sustainability and active lifestyles. This will not only help you align your answers with their ethos but also show your genuine interest in the brand.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've motivated and mentored teams in the past. Highlight specific situations where your leadership made a difference in customer experience or sales performance.
✨Understand Retail Metrics
Brush up on key retail metrics like P&L, inventory management, and KPIs. Be ready to discuss how you've used these metrics to drive store performance. This shows that you’re not just a people person but also savvy with the business side of retail.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a difficult customer or a team conflict. Use the STAR method (Situation, Task, Action, Result) to structure your responses, demonstrating your problem-solving skills and customer-first approach.
