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For Companies At a Glance
- Tasks: Lead the team, drive sales, and ensure an amazing customer experience.
- Company: Join The North Face, part of a global apparel family focused on sustainability.
- Benefits: Enjoy competitive salary, bonuses, 50% staff discounts, and career growth opportunities.
- Why this job: Be a key player in a fun, supportive environment while making a real impact.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
- Other info: Flexible hours and tailored training to help you grow personally and professionally.
The predicted salary is between 24000 - 36000 £ per year.
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for a motivated, enthusiastic Store Supervisor to join our The North Face team based at Braintree Village on a fixed‑term basis until April to cover maternity leave. As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
How You’ll Make a Difference
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer‑ready
- Maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people and set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment that helps deliver the best service possible.
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
- Ideally, you come from a retail background with some fashion or lifestyle experience.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
- We offer comprehensive benefits that encourage mental, physical, and financial well‑being for all VF associates, along with competitive salary, bonuses, pension scheme, and staff discounts (50%).
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback‑based culture where respect and integrity guide us in what we do.
- Tailored training from an induction to ongoing online and face‑to‑face sessions, committed to your growth, both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups while providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team, we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Store Supervisor (Fixed-term contract) in Braintree employer: The North Face
Contact Detail:
The North Face Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor (Fixed-term contract) in Braintree
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The North Face's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the Store Supervisor role.
✨Tip Number 2
Practice your people skills! As a Store Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Prepare some questions! When you get the chance to ask questions during the interview, make sure they reflect your interest in the role and the company. It shows you're engaged and serious about joining the team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It helps us keep track of candidates and ensures you’re considered for the Store Supervisor position as soon as possible.
We think you need these skills to ace Store Supervisor (Fixed-term contract) in Braintree
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you love interacting with people and creating a fantastic shopping experience!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or fashion. We’re looking for someone who can drive sales and motivate a team, so showcase any leadership roles or achievements you've had.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information well, so we can easily see why you’d be a great fit for the Store Supervisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with The North Face team.
How to prepare for a job interview at The North Face
✨Know Your Brand
Before the interview, dive deep into The North Face's values and mission. Understand their commitment to sustainability and active lifestyles. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or inspired others, especially in a retail environment.
✨Understand Retail KPIs
Familiarise yourself with key performance indicators relevant to retail, such as sales targets and customer satisfaction metrics. Be ready to discuss how you can contribute to achieving these goals in your role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the Store Supervisor role. This shows your enthusiasm and helps you gauge if it's the right fit for you.
