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For Companies At a Glance
- Tasks: Lead the team, drive sales, and ensure an amazing customer experience.
- Company: Join The North Face, part of a global apparel family focused on sustainability.
- Benefits: Enjoy competitive salary, bonuses, 50% staff discounts, and a pension scheme.
- Why this job: Be a key player in a fun, supportive environment while growing your career.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
- Other info: Flexible hours and tailored training to help you thrive personally and professionally.
The predicted salary is between 25000 - 30000 £ per year.
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for a motivated, enthusiastic Store Supervisor to join our The North Face team based at Braintree Village on a fixed‑term basis until April to cover maternity leave. As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
How You’ll Make a Difference
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer‑ready
- Maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people and set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment that helps deliver the best service possible.
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
- Ideally, you come from a retail background with some fashion or lifestyle experience.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
- We offer comprehensive benefits that encourage mental, physical, and financial well‑being for all VF associates, along with competitive salary, bonuses, pension scheme, and staff discounts (50%).
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback‑based culture where respect and integrity guide us in what we do.
- Tailored training from an induction to ongoing online and face‑to‑face sessions, committed to your growth, both professionally and personally.
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
Equal Opportunity
As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups while providing equal opportunities for both VF associates and applicants alike.
Interested? If you liked what you have read and want to join our team, we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Assistant Store Manager in Braintree employer: The North Face
Contact Detail:
The North Face Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Braintree
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The North Face's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Prepare some questions! When you get the chance to ask questions during the interview, make sure they reflect your interest in the role and the company. It shows you're engaged and eager to learn more about the team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It helps us keep track of candidates and ensures you’re considered for the role as soon as possible.
We think you need these skills to ace Assistant Store Manager in Braintree
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you love interacting with people and creating a fantastic shopping experience!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or fashion. We’re looking for someone who can drive sales and motivate a team, so showcase any leadership roles you've had!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate good communication skills, so make sure your written English is top-notch!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with The North Face team.
How to prepare for a job interview at The North Face
✨Know the Brand Inside Out
Before your interview, make sure you research The North Face and its values. Understand their commitment to sustainability and active lifestyles. This will not only show your enthusiasm but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or inspired others, especially in a retail environment.
✨Be Customer-Centric
The role focuses heavily on customer experience, so be ready to discuss how you've previously ensured high levels of customer service. Think of specific situations where you went above and beyond for a customer and how that impacted sales.
✨Prepare for Operational Questions
Familiarise yourself with retail operations and KPIs. Be prepared to discuss how you would maintain operational standards and visual merchandising guidelines. Showing that you understand these aspects will set you apart as a candidate.