At a Glance
- Tasks: Deliver exceptional customer service and inspire fellow team members on the shop floor.
- Company: Join The North Face, a leading brand in sustainable and active lifestyles.
- Benefits: Enjoy 50% staff discount, competitive salary, and tailored training opportunities.
- Other info: Flexible hours and a supportive culture that celebrates diversity.
- Why this job: Be part of a passionate team that values integrity, curiosity, and personal growth.
- Qualifications: 1+ year retail experience with a positive attitude and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for a resourceful Sales Specialist (perm, part-time 30hr) to join our The North Face team based in Bath. Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
We believe that our Sales Specialists have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates
- Acting as a buddy to new starters, helping support their onboarding
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room
- Occasionally supporting the management team with opening and closing processes
What makes you the perfect Sales Specialist?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can‑do attitude, facing all situations in the store.
- You are passionate about our brand, fashion, and retail in general.
- You have at least 1+ year experience working on a fast‑paced shop floor ideally from a fashion and/or lifestyle background.
- You have excellent written and verbal communication in English.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
Moreover, you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback‑based culture where respect and integrity guide us in what we do.
- Tailored training. From an induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Part-Time Retail Sales Specialist — 50% Staff Discount in Bath employer: The North Face
The North Face, part of the VF family, is an exceptional employer located in Bath, offering a vibrant work culture that prioritises respect, integrity, and personal growth. As a Sales Specialist, you will enjoy a generous 50% staff discount, tailored training opportunities, and the chance to develop your career within a supportive environment that values diversity and encourages exploration. Join us to be part of a community that not only inspires customers but also empowers employees to thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Retail Sales Specialist — 50% Staff Discount in Bath
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into The North Face's products and values. This way, you can show off your passion and knowledge during the chat, making you stand out as a candidate who truly gets what the company is about.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. Being able to share real-life examples will show that you’re ready to deliver that memorable shopping experience we all want.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re genuinely interested in being part of the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining The North Face family. Let’s get you on that shop floor!
We think you need these skills to ace Part-Time Retail Sales Specialist — 50% Staff Discount in Bath
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and our brand shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing an amazing shopping experience for our customers.
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked in fast-paced environments before. We love seeing how your past roles have prepared you for this Sales Specialist position, so don’t hold back!
Be Authentic:We value authenticity, so be yourself in your application. Share your unique experiences and perspectives that align with our guiding principles. This is your chance to show us how you live with integrity and act courageously!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity with The North Face team!
How to prepare for a job interview at The North Face
✨Know the Brand Inside Out
Before your interview, make sure you research The North Face thoroughly. Understand their products, values, and recent initiatives. This will not only show your passion for the brand but also help you answer questions about how you can contribute to their mission of promoting sustainable and active lifestyles.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to help a customer or resolved a challenging issue. This will demonstrate your ability to deliver a memorable shopping experience, which is key for this role.
✨Be Ready to Inspire and Lead
As a Sales Specialist, you'll be expected to inspire both customers and junior associates. Think of ways you can showcase your leadership skills during the interview. Share instances where you've mentored others or taken initiative on the shop floor to maintain high standards.
✨Embrace Flexibility and Positivity
The job requires flexibility in working hours, so be prepared to discuss your availability. Additionally, convey your positive attitude and enthusiasm for retail. Employers love candidates who approach challenges with a can-do spirit, so let that shine through in your responses!
