Assistant Store Manager

Assistant Store Manager

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive sales, mentor team members, and enhance customer experiences in-store.
  • Company: Join The North Face, a leader in sustainable and active lifestyles.
  • Benefits: Career growth, tailored training, and a supportive culture.
  • Why this job: Be part of a passionate team making shopping experiences outstanding.
  • Qualifications: Experience in retail, strong communication skills, and a hands-on approach.
  • Other info: Flexible hours and opportunities for personal and professional development.

The predicted salary is between 28800 - 43200 £ per year.

Join to apply for the Assistant Store Manager role at The North Face. Do you want to join one of our exceptional management teams and help drive consumer experience in one of our stores? We’re looking for a passionate Assistant Store Manager to join our The North Face team based in Kingston upon Thames, London. As an Assistant Store Manager, your input will be vital in supporting your Store Manager and helping contribute to the success of your store.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.

How You’ll Make a Difference

  • Driving sales and profitability in synergy with your Store Manager
  • Motivating, mentoring, and coaching sales associates
  • Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them
  • Staying on top of core retail operational procedures such as inventory, P&L etc
  • Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
  • Making sure your store looks great, in line with the brand’s visual merchandising guidelines
  • Providing cover in the store manager’s absence

What makes you the perfect Assistant Store Manager?

  • You love interacting with customers.
  • You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
  • You are not afraid to take the initiative where your Store Manager is absent.
  • You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding.
  • You take pride in mentoring employees, seeing them grow and having fun too!
  • You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivity.
  • You have excellent written and verbal communication in English (another language is a plus but not necessary).
  • You are proficient in the use of MS Office and different POS systems.
  • You are flexible when it comes to working weekends, evenings and holidays as necessary.

What’s in it for you?

  • Career ownership, enabling you to build your knowledge and experience across different brands.
  • A supportive feedback‑based culture where respect and integrity guide us in what we do.
  • Tailored training. From an induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike. Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage. We’ll be keen to hear from you!

Assistant Store Manager employer: The North Face

The North Face, part of the VF family, is an exceptional employer that fosters a supportive and inclusive work culture in Kingston upon Thames. As an Assistant Store Manager, you will benefit from tailored training and career ownership, allowing you to grow both professionally and personally while contributing to a team that values respect and integrity. Join us to be part of a passionate community dedicated to driving sustainable and active lifestyles.
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Contact Detail:

The North Face Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

✨Tip Number 1

Get to know the company! Research The North Face and its values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely connects with our mission of promoting sustainable lifestyles.

✨Tip Number 2

Practice your pitch! Be ready to share your experiences in retail and how you've motivated teams in the past. We want to hear about your hands-on approach and how you’ve driven sales – make it personal and engaging!

✨Tip Number 3

Dress the part! When you come in for your interview, make sure you reflect the brand’s style. Show us you understand our visual merchandising guidelines and can represent The North Face with pride.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re enthusiastic about the role and keeps you fresh in our minds as we make our decisions.

We think you need these skills to ace Assistant Store Manager

Sales and Profitability Management
Team Motivation and Mentoring
Retail Operational Procedures
Performance Metrics Reporting
Visual Merchandising
Customer Interaction
Initiative Taking
Store Opening and Closing Procedures
Written and Verbal Communication
MS Office Proficiency
POS Systems Knowledge
Flexibility in Working Hours

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love interacting with customers and driving sales. Share specific examples of how you've made a difference in previous roles.

Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager position. Highlight your experience in mentoring and leading teams, as well as any relevant retail processes you've implemented. We want to see how you can contribute to our store's success!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for excellent communication skills, so make sure your writing reflects that!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining The North Face team!

How to prepare for a job interview at The North Face

✨Know Your Brand

Before the interview, dive deep into The North Face's mission and values. Understand their commitment to sustainability and active lifestyles. This knowledge will help you connect your personal values with the brand during the interview.

✨Showcase Your Leadership Skills

Be ready to discuss specific examples of how you've motivated and mentored a team in the past. Highlight your hands-on approach and how you’ve contributed to sales and productivity. This will demonstrate that you’re not just a follower but a leader who can step up when needed.

✨Prepare for Operational Questions

Expect questions about retail operations, such as inventory management and KPIs. Brush up on your understanding of these areas and be prepared to share how you’ve successfully managed them in previous roles. This shows you’re ready to support the Store Manager effectively.

✨Engage with Enthusiasm

During the interview, let your passion for customer service shine through. Share stories that illustrate your love for interacting with customers and creating outstanding shopping experiences. Your enthusiasm can set you apart from other candidates!

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