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For Companies At a Glance
- Tasks: Support the Store Manager in driving sales and delivering an exceptional customer experience.
- Company: Join The North Face, a leader in sustainable and active lifestyles.
- Benefits: Competitive salary, 50% staff discount, and tailored training opportunities.
- Why this job: Be part of a passionate team that values integrity, curiosity, and personal growth.
- Qualifications: Experience in retail management and a passion for mentoring others.
- Other info: Flexible working hours and a culture of belonging and respect.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Assistant Store Manager
Do you want to join one of our exceptional management teams and help drive consumer experience in one of our stores? We’re looking for a passionate Assistant Store Manager to join our The North Face team based in Gunwharf Quays, Portsmouth.
As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Role focus
Let’s talk about the role!
We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference
We expect that our Assistant Store Managers help deliver a memorable retail experience by:
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Driving sales and profitability in synergy with your Store Manager
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Motivating, mentoring, and coaching sales associates
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Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them
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Staying on top of core retail operational procedures such as inventory, P&L etc
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Reporting performance metrics and demonstrate your understanding of KPIs to improve your store results
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Making sure your store looks great, in line with the brand’s visual merchandising guidelines
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Providing cover in the store manager’s absence
What makes you the perfect Assistant Store Manager?
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You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
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You are not afraid to take the initiative where your Store Manager is absent. That’s the sign of a great Assistant Store Manager!
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You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too!
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You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivity
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You have excellent written and verbal communication in English (another language is a plus but not necessary)
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You are proficient in the use of MS Office and different POS systems
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You are flexible when it comes to working weekends, evenings and holidays as necessary
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%). And we offer the same. Only different. Along with this you will have:
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Career ownership, enabling you to build your knowledge and experience across different brands
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A supportive feedback-based culture where respect and integrity guide us in what we do
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Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
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Locations
Assistant Store Manager employer: The North Face
Contact Detail:
The North Face Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The North Face's values and mission. This will help you connect your personal experiences with their goals, showing that you're not just a fit for the role but also for the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the responsibilities of an Assistant Store Manager, like driving sales and mentoring staff.
✨Tip Number 3
Show your passion for customer experience! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will highlight your hands-on mentality and enthusiasm, which are key for this role.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the store’s operations or team dynamics. This shows your genuine interest in the position and helps you assess if it’s the right fit for you too. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how your passion aligns with our mission at The North Face!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Assistant Store Manager role. We love seeing how your skills can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at The North Face
✨Know the Brand Inside Out
Before your interview, make sure you research The North Face thoroughly. Understand their mission, values, and product lines. This will not only show your passion for the brand but also help you align your answers with their core principles during the interview.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully mentored others or taken initiative in challenging situations. This will highlight your readiness for the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific retail scenarios, such as dealing with difficult customers or managing inventory issues. Think through these situations beforehand and be ready to discuss your thought process and the outcomes of your actions.
✨Emphasise Your Customer Service Passion
The North Face values exceptional customer experiences. Be prepared to share stories that illustrate your commitment to customer service and how you've gone above and beyond to ensure customer satisfaction in previous roles.
