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For Companies At a Glance
- Tasks: Lead a team to drive sales and deliver exceptional customer service.
- Company: Join The North Face, a brand known for adventure and quality.
- Benefits: Career growth, tailored training, and a supportive work culture.
- Why this job: Be the link between management and sales, making a real impact.
- Qualifications: Retail experience with a passion for customer service and teamwork.
- Other info: Flexible hours and opportunities to develop across different brands.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for a motivated, enthusiastic Store Supervisor (perm, full-time) to join The North Face team based in our retail store in Cheshire Oaks, Ellesmere Port. As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
Key Responsibilities
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
Candidate Profile
- You love interacting with people, set a great example, enthusiasm and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment that helps deliver the best service possible.
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
- Ideally you come from a retail background with some fashion or lifestyle experience.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
Benefits
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training – from induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally
Join us as an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike. If you liked what you have read and want to join our team, we would be keen to hear from you.
Store Supervisor employer: The North Face limited
Contact Detail:
The North Face limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in retail. A personal recommendation can make all the difference when you're aiming for that Store Supervisor role.
✨Tip Number 2
Prepare for the interview by researching The North Face and its values. Show us you’re passionate about the brand and ready to embody its spirit. We love candidates who can connect their experience with our mission!
✨Tip Number 3
Practice your communication skills! As a Store Supervisor, you'll need to motivate your team and engage with customers. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Cheshire Oaks!
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating fantastic experiences for customers.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail or fashion. We love seeing how your past roles have prepared you for the Store Supervisor position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The North Face limited
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with The North Face brand and its products. Visit the store if possible, check out their visual merchandising, and understand their customer service approach. This will show your enthusiasm and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to motivate and coach your team. Prepare examples from your past experiences where you've successfully led a team or improved sales. Highlight how you can create a supportive environment that drives performance.
✨Understand KPIs and Retail Operations
Brush up on key performance indicators (KPIs) relevant to retail. Be ready to discuss how you’ve met or exceeded these in previous roles. This shows you understand the business side of retail and are prepared to contribute to the store's success.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team culture, training opportunities, or how they measure success in the role. This not only shows your interest but also helps you determine if it’s the right fit for you.