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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and promote hotel services with a smile.
- Company: A vibrant hotel known for its exceptional guest service and friendly atmosphere.
- Benefits: Flexible hours, competitive pay, and opportunities for career advancement.
- Why this job: Join a fun team and create memorable experiences for guests every day.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Fast-paced environment with plenty of opportunities to grow your hospitality skills.
The predicted salary is between 22000 - 30000 £ per year.
Job Description
Job Description
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Ensure that Guest expectations are met or exceeded;
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Promote the hotel & its services in a positive manner;
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Maintain Check In/Out of guests by following Hotel procedure including completion of registration requirements and allocation of rooms;
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Maintain procedures for cash handling, telephone bookings, admin etc;
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Maintains safe and clean reception area by complying with procedures, rules,…
ZIPC1_UKCT
Hotel Receptionist employer: The Normandy Hotel
Contact Detail:
The Normandy Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
First things first, research the hotel you're applying to! Get to know their services and what makes them stand out. This way, when you chat with them, you can show off your knowledge and enthusiasm.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a receptionist. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Dress the part! Make sure you look professional and approachable. A smart appearance can make a great first impression, which is key in the hospitality industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and gives you a better chance of landing that dream job. Plus, we love seeing applications from motivated candidates like you!
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you’d be a great fit for our hotel.
Tailor Your Application: Make sure to tailor your application to the Hotel Receptionist role. Highlight your experience with guest interactions and any relevant skills that align with our job description. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the best candidate for the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at The Normandy Hotel
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its services, amenities, and unique selling points. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Customer Service Skills
As a hotel receptionist, you'll be the first point of contact for guests. Prepare for common customer service scenarios and practice how you would handle them. Think about how to exceed guest expectations and keep a positive attitude throughout.
✨Familiarise Yourself with Check-In/Out Procedures
Review the typical check-in and check-out processes for hotels. Be ready to discuss how you would manage these procedures efficiently while ensuring a smooth experience for guests. Highlight any relevant experience you have in this area.
✨Showcase Your Organisational Skills
Receptionists need to juggle multiple tasks at once. Be prepared to talk about how you stay organised and manage your time effectively. Share examples from past experiences where you successfully handled admin tasks, cash handling, or telephone bookings.