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- Tasks: Lead a vibrant team to create an amazing shopping experience and boost sales.
- Company: Join The Normal Brand, a fast-growing apparel company with over 500 stores in the US.
- Benefits: Enjoy a competitive salary, bonuses, employee discounts, and health benefits.
- Why this job: Be part of a fun, energetic environment where you can make people's day better.
- Qualifications: 5+ years in retail management, strong communication skills, and a passion for fashion.
- Other info: Flexible hours and opportunities for growth in a dynamic retail setting.
The predicted salary is between 28800 - 43200 £ per year.
The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We are hiring for our brick-and-mortar store in Birmingham and we want a hard working, personable, goal-oriented Store Manager. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Thinking independently and outside the box is essential.
Responsibilities:
- Inspire, develop, and lead team to drive an excellent customer experience and revenue
- Manage revenue and payroll
- Recruit, hire, and retain store team
- Implement high customer service standards throughout the store and team
- Create and maintain relationships with our guests
- Encourage suggestive selling to maximize revenue
- Monitor inventory levels and communicate specific replenishment needs to HQ
- Maintain a clean store and merchandise to Normal standards
- Give constructive feedback to District Leader on all aspects of the business
- Mentor and develop team through clear communication
- Make a schedule that is adequately and efficiently staffed to business needs
- Educate and train team on product knowledge
- Participate in weekly calls with peers and District Leader
- Embrace an environment that is respectful in communication
- Responsible for securing store
Qualifications:
- 5+ years retail apparel management experience
- Eager to learn through feedback and solve problems in a fast-paced environment
- Proficient communication skills with HQ and store team - verbal and written
- Strategic thinking and planning skills
- Self-starter, independent, goal oriented, data driven, competitive, and positive energy
- Inventory integrity
- Time management and merchandising abilities
- People person - approachable and friendly
- Proficiency with Microsoft Word, Excel, and Google Drive
- Ability to adapt quickly to new systems and processes
- Change agent
- Flexible availability, nights, weekends, and holidays
What will make you stand out:
- Multi-unit Store Manager
- 6+ years of retail management experience
- Fashion/apparel industry experience
- Passion for making people happy
- Proficiency with Shopify and Shopify POS
- Strong integrity
- Excellent fashion sense
- Self-awareness
- Experience as an apparel buyer
Benefits:
- Paid salary, bi-weekly
- Bonus opportunities
- Employee discount
- Health, dental, vision benefits available
- 401k
Please submit a cover letter along with your resume.
Job Types: Full-time
Store Manager employer: The Normal Brand
Contact Detail:
The Normal Brand Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with apparel management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for making people happy shine through. Share stories that highlight your experience in creating a fun and engaging store environment.
✨Tip Number 3
Be prepared to think on your feet! During interviews, expect scenario-based questions that test your strategic thinking and problem-solving skills. Practice answering these types of questions to showcase your independent and goal-oriented mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Normal Brand family.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject some fun and energy into your cover letter. Remember, we’re all about making people’s days better!
Tailor Your Experience: Make sure to highlight your relevant experience in retail management, especially in the apparel industry. We’re looking for someone who can inspire and lead a team, so share specific examples of how you've done this in the past.
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your materials and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus in our fast-paced environment!
How to prepare for a job interview at The Normal Brand
✨Know the Brand Inside Out
Before your interview, make sure you understand The Normal Brand's mission and values. Familiarise yourself with their product range and what makes them unique in the apparel market. This will help you demonstrate your passion for the brand and how you can contribute to making customers' days better.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate others and create a positive work environment. Highlight any specific strategies you've used to drive sales and enhance customer experiences.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and ability to think independently. Prepare for scenarios related to inventory management, customer service challenges, or team dynamics. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Demonstrate Your Passion for Fashion
Since this role is in the fashion industry, it's important to convey your enthusiasm for apparel and trends. Share your insights on current fashion trends and how they relate to The Normal Brand's offerings. This will show that you're not just a manager, but someone who genuinely cares about the products and the customer experience.
