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- Tasks: Lead a fun team, inspire great customer experiences, and manage store operations.
- Company: Join The Normal Brand, a vibrant apparel company with over 600 stores across the US.
- Benefits: Enjoy flexible hours, employee discounts, health benefits, and bonus opportunities.
- Why this job: Be part of a high-energy environment where making people happy is the priority.
- Qualifications: 1-2 years retail experience; strong communication and organisational skills required.
- Other info: Ideal for those passionate about fashion and customer service.
The predicted salary is between 21600 - 36000 £ per year.
Description The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. We\’re hiring for our retail brick-and-mortar store at Battlefield Mall, and we need a hardworking, personable, goal-oriented Assistant Store Manager. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Responsibilities “Our goal is to make peoples’ day better, sell clothes, and have FUN!” Inspire, develop and lead team to drive an excellent customer experience and revenue Implement high customer service standards throughout the store and team Create, and maintain relationships with our guests Encourage suggestive selling to maximize revenue Monitor inventory and replenish sales floor as needed Maintain a clean store and merchandise to Normal standards Gives constructive feedback on product sell through to Store Manager Mentor and develop team through clear communication Educate and train team on product knowledge Support Store Manager on any aspect of the business Embrace an environment that is respectful in communication Responsible for securing store Requirements 1-2 years retail apparel experience Eager to learn through feedback and solve problems in a fast paced environment Experience working with and/or managing inventory Superior organization and time management Team player, has fun, and takes ownership Self-starter Independent, Goal oriented, Data driven, Competitive, and positive energy People person – approachable, friendly Strong retail business acumen Inventory integrity Proficiency with Microsoft word, Excel and Google Drive Ability to adapt quickly to new systems and processes Flexible availability, nights, weekends and holidays 38-40 hours to maintain full time status What will make you stand out 3+ years of retail management experience Fashion/apparel industry experience Passion for making people happy Proficiency with Shopify and Shopify POS Strong integrity Excellent fashion sense Self- awareness Humble, Hungry, and Smart Benefits Paid hourly and bi-weekly Bonus opportunities Employee Discount Health Benefits 401k #J-18808-Ljbffr
Assistant Store Leader employer: The Normal Brand
Contact Detail:
The Normal Brand Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader
✨Tip Number 1
Familiarise yourself with The Normal Brand's values and mission. Understanding their focus on creating a fun and high-energy environment will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've successfully led a team or improved customer service in previous roles. This will highlight your leadership skills and ability to drive an excellent customer experience.
✨Tip Number 3
Be ready to discuss your approach to inventory management and organisation. Since this role requires monitoring inventory and maintaining store standards, demonstrating your proficiency in these areas will set you apart from other candidates.
✨Tip Number 4
Prepare to engage with the interviewers by asking insightful questions about the team dynamics and store culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Assistant Store Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in apparel. Emphasise any leadership roles or responsibilities you've had, as well as your ability to drive customer satisfaction and sales.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the fashion industry and your enthusiasm for creating a fun and engaging shopping experience. Mention specific examples of how you've inspired teams or improved customer service in previous roles.
Showcase Your Skills: Highlight your organisational skills and experience with inventory management. If you have experience with tools like Shopify or POS systems, make sure to mention that as it aligns with the job requirements.
Demonstrate Your People Skills: Since the role requires being a 'people person', include examples of how you've built relationships with customers and team members. Share anecdotes that showcase your friendly and approachable nature.
How to prepare for a job interview at The Normal Brand
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry and how it aligns with your personal values. Share specific examples of how you've made customers' days better in previous roles, as this aligns perfectly with the company's mission.
✨Demonstrate Leadership Skills
As an Assistant Store Leader, you'll need to inspire and develop your team. Prepare to discuss your past experiences in mentoring or leading a team, and be ready to share how you can motivate others to achieve high customer service standards.
✨Know Your Numbers
Familiarise yourself with key retail metrics such as sales targets, inventory turnover, and customer satisfaction scores. Be prepared to discuss how you've used data to drive decisions in your previous roles, as this will show your goal-oriented mindset.
✨Be Ready for Situational Questions
Expect questions that assess how you handle challenges in a fast-paced environment. Think of specific scenarios where you've solved problems or improved processes, and be ready to explain your thought process and the outcomes.
