Bellperson

Bellperson

Full-Time No home office possible
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At a Glance

  • Tasks: As a Bellperson, you'll provide top-notch service, handle luggage, and assist guests with directions.
  • Company: NoMad London blends New York hospitality with London charm, offering a vibrant career path in hospitality.
  • Benefits: Enjoy perks like a £750 referral bonus, 50% F&B discount, private healthcare, and paid birthday off.
  • Why this job: Join a supportive team with growth opportunities and a focus on work/life balance in a dynamic environment.
  • Qualifications: Excellent communication skills and physical stamina are essential; previous customer service experience is a plus.
  • Other info: Paid breaks, annual leave, and additional holiday for each completed year of service.

Hospitality is at the core of what we do and who we are. It's more than just a job; it's a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.

ABOUT THE ROLE

The Bellperson plays a crucial role in providing exceptional customer service and ensuring a memorable guest experience. As a Bellperson, you will be responsible for handling guests' luggage, helping with transportation and directions, and delivering various items to guest rooms. This position requires excellent communication and interpersonal skills, physical stamina, and a keen eye for detail.

EXPECTATIONS

  • Be professional at all times
  • Greet guests upon arrival, assist with their luggage, and escort them to their rooms.
  • Provide a warm welcome and offer information about hotel services, amenities, and local attractions.
  • Coordinate with the front desk to ensure smooth check-in and check-out processes.

WHAT WE OFFER

  • £750 Refer a Friend Scheme
  • 50% Employee discount in F&B outlets
  • Pension Scheme
  • Complimentary family meal and quality coffee/hot drinks whilst on duty
  • Growing team with great training and progression opportunity
  • Paid break and annual leave
  • Good work/life balance
  • Wagestream
  • Your birthday off (paid) after one year of service
  • Hotel discount
  • Private Health Care
  • Experience Stay - Breakfast included
  • 5 days of paid sick leave for every rolling 12 months
  • Additional holiday for each completed year of service

Bellperson employer: The NoMad Hotel

At NoMad London, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and development within the hospitality industry. Our Bellperson role not only provides a pathway to a rewarding career but also comes with fantastic benefits such as a generous employee discount, private health care, and a supportive environment that values work-life balance. Join us in blending the best of New York hospitality with London charm, where your contributions are recognised and celebrated.
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Contact Detail:

The NoMad Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bellperson

✨Tip Number 1

Familiarise yourself with the local area and the hotel’s amenities. Being knowledgeable about nearby attractions and services will help you provide exceptional customer service, which is crucial for a Bellperson role.

✨Tip Number 2

Practice your communication skills. As a Bellperson, you'll be interacting with guests frequently, so being able to engage warmly and effectively will set you apart from other candidates.

✨Tip Number 3

Demonstrate your physical stamina and ability to handle luggage by staying active and fit. This role can be physically demanding, so showing that you can manage the physical aspects will be beneficial.

✨Tip Number 4

Network with current employees or those in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying for the Bellperson position.

We think you need these skills to ace Bellperson

Exceptional Customer Service
Strong Communication Skills
Interpersonal Skills
Physical Stamina
Attention to Detail
Problem-Solving Skills
Time Management
Knowledge of Local Attractions
Teamwork
Adaptability
Professionalism
Multitasking
Conflict Resolution
Positive Attitude

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Bellperson. Highlight your customer service skills and any relevant experience in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, physical stamina, and attention to detail.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of NoMad's values. Mention specific examples of how you've provided exceptional service in the past.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.

How to prepare for a job interview at The NoMad Hotel

✨Showcase Your Customer Service Skills

As a Bellperson, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or customer. This will demonstrate your commitment to providing a memorable experience.

✨Know the Hotel Inside Out

Familiarise yourself with NoMad London's services, amenities, and local attractions. Being able to answer questions about the hotel and the surrounding area will show your enthusiasm and readiness to assist guests.

✨Demonstrate Professionalism

Dress appropriately and maintain a positive attitude throughout the interview. Remember, as a Bellperson, you are often the first point of contact for guests, so showcasing professionalism is crucial.

✨Prepare for Physical Demands

This role requires physical stamina, so be ready to discuss how you handle physically demanding tasks. You might want to mention any relevant experiences that highlight your ability to manage such responsibilities effectively.

Bellperson
The NoMad Hotel
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